Job Title

Operational Support Grade (OSG) RoleAs an Operational Support Grade (OSG), you will play a key role in the day-to-day running of a busy prison. This exciting opportunity allows you to combine desk duties with physical tasks, ensuring the safety and security of prisoners and staff.This position offers a chance to kick-start your career in a supportive team environment. You will work alongside experienced staff, developing your skills and gaining valuable experience in a challenging yet rewarding setting.Key Responsibilities:Supporting the smooth operation of the prison by ensuring the safety and security of prisoners and staffManaging deliveries, supervising visitors, and monitoring phone callsLifting, carrying, and walking to accompany vehicles across the prison groundsYou will receive comprehensive training and opportunities for progression and development within the organization. Benefits include:25 days annual leave on appointment, increasing to 30 days after 10 years' service9 days bank, public, and privilege holidaysAccess to a paid Level 2 apprenticeship in customer serviceMembership in the Civil Service pension schemeTo succeed in this role, you should possess good communication skills, remain calm under pressure, and demonstrate sound judgment and common sense. A full, valid UK driving license is also essential for this position.In return for your hard work and dedication, you can look forward to a rewarding and challenging career as an OSG, with opportunities to make a positive impact on the lives of others.