Job Title

We are seeking a highly skilled and motivated Emergency Care Practitioner (ECP) or Advanced Clinical Practitioner (ACP) to join our friendly and committed Primary Care team at Lister Medical Centre. This is an exciting opportunity to work autonomously within a supportive, multidisciplinary environment, delivering high-quality, patient-centred care. The successful candidate will be responsible for conducting advanced clinical assessments, diagnosing, treating, and managing patients with undifferentiated and undiagnosed conditions. A strong background in Primary Care is essential, along with excellent interpersonal skills and the ability to work effectively under pressure. Familiarity with SystmOne is desirable. The post holder will operate within their professional scope of practice and competencies, in line with national and local clinical governance frameworks. They will be expected to: Recognise and work within the limits of their professional competence. Seek guidance and escalate appropriately when managing complex or high-risk cases. Maintain up-to-date knowledge and skills through continuous professional development. Adhere to relevant regulatory and professional standards. Main duties of the jobWork collaboratively with members of the wider healthcare team, including the District Nursing Team, Mental Health Services, Care Home staff, Ambulance Services, and Secondary Care providers. Adhere to Data Protection legislation and maintain accurate and confidential patient records in line with relevant data collection standards. Promote and safeguard the wellbeing of patients and staff, ensuring all actions align with Practice policies and procedures. Deliver care that meets high standards of clinical governance and is based on up-to-date, evidence-based practice. Manage time effectively and prioritise workload to meet the demands of the service. Identify and escalate any risks to service delivery to the Clinical Lead in a timely manner. Initiate and interpret diagnostic tests and investigations as clinically appropriate. Undertake home visits and care home visits when required, ensuring continuity and quality of care. Respond to patient complaints in a calm, professional, and courteous manner, aiming to resolve concerns efficiently and satisfactorily at a local level. About usLister Medical Centre is based in Harlow, Essex. We are a well-established, friendly teaching practice, and our dedicated team includes 8 GPs, 4 Emergency Care Practitioners, 3 Practice Nurses, 2 Nursing Associates, 2 Physician Associates, 4 HCAs, and 17 admin/support staff. We have been providing a full range of GP services for over 30 years and have a patient list size of over 21,000 patients. As a teaching practice, we have Foundation Doctors and Students from Cambridge University based with us. By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. We are situated in a purpose-built health centre close to local amenities. Job responsibilitiesJOB DESCRIPTION Contract Length:Full time (we would consider part-time, job share) Hours of work:37.5 hours per week Remuneration:Depends on experience Line Manager:Clinical Lead GP (clinically), Practice Business Manager (administratively) Responsible to:The Partners Location:Lister Medical Centre Job Summary To practice as an Emergency Care Practitioner (ECP)/ACP and support the on-call team in delivering a same-day emergency care service for patients. The role involves the assessment, diagnosis, treatment, or referral of patients presenting with undifferentiated and undiagnosed conditions. The post holder will operate within their professional scope and competencies. Key Responsibilities Clinical To provide assessment, diagnosis, and treatment at first point of contact by attending to patients according to their needs, either in the Practice or at patients' homes. To support and develop the Practice's same-day emergency care service. To evaluate clinical information from examinations and history-taking and initiate appropriate treatment and/or referral. To signpost appropriately to other services within defined healthcare pathways. To refer patients to appropriate care settings within locally agreed healthcare pathways. To maintain accurate, timely, and systematic documentation of patient interactions and clinical care provided, including adverse events. To offer patients health promotion advice, support for healthy lifestyles, and disease prevention strategies. To provide clinical advice and support to other team members where appropriate. To provide effective chronic disease management for patients, including conducting home visits when required. Communication To liaise and interact with multi-professional teams across organizational boundaries, including primary care, social services, and secondary care providers, according to patient needs and appropriate care pathways. To maintain communication with all healthcare professionals and outside agencies to ensure seamless, patient-centred service provision. To ensure effective communication so that the patient receives the appropriate level of care and, wherever possible, avoid unnecessary hospital admission. To take an active role in maintaining expert communication with all patients, carers, and relatives, tailored to individual needs. To deal with complaints in a calm and courteous manner, ensuring that complaints are dealt with efficiently and satisfactorily at a local level. To communicate effectively in demanding and challenging situations, where there may also be hostility. Professional To work collaboratively with other members of the healthcare team, such as the District Nursing Team, Mental Health Services, staff in Care Homes, Ambulance Service, and Secondary Care. To adhere to all practice policies supporting the health and wellbeing of patients and staff. To undertake clinical audits as requested in line with the organisation's clinical audit plan, and to participate in other research as required. To contribute to the analysis of information to inform future development of the service. To participate and contribute to relevant clinical meetings. To identify risks to the provision of the service and highlight these to the Clinical Lead. To ensure compliance with Data Protection legislation concerning patient records. To maintain current professional registration and continuing professional development. To act at all times in a manner that promotes confidence and public trust and upholds the reputation of Lister Medical Centre and their own profession. Organisational To operate as an effective and reliable member of the Practice team. To maintain accurate and systematic documentation of patient interactions and clinical care provided, including adverse events, child protection issues, or other notifiable matters. To provide information to inform the evaluation and efficiency of the role and for performance management purposes as requested. To engage in self-appraisal and utilize reflective practice to enhance personal and organisational development. Managerial To ensure effective time management and prioritisation of workload. To ensure the security, safe storage, and maintenance of any allocated equipment and goods. To ensure practice is within good clinical governance and based on up-to-date clinical evidence. When appropriate, to identify and assess risks associated with patient care or oneself and communicate these risks to the clinical manager. This is not meant to be an exhaustive list of duties. Flexibility is required, and the post holder is expected to carry out any other related duties within their skills and abilities whenever reasonably instructed. Person SpecificationQualificationsCurrent registered Nurse (NMC) or registered Paramedic (HCPC) Evidence of continued professional development ENP/ECP Minor injuries and Minor illnesses course Level 6 Knowledge, Skills, and ExperienceAbility to manage and prioritise workload Experience of the ECP/ACP role within Primary or Secondary Care Knowledge of child protection and safeguarding issues Experience in using IT-based patient documentation Personal QualitiesAble and willing to develop professionally Able to work co-operatively with the multi-disciplinary team OtherVaccine and immunity status in accordance with UK Department of Health Guidelines Able to undertake home and care home visits Additional Qualifications/ExperienceTeaching and assessing qualification Completed RCN Clinical Leadership Programme or equivalent Able to record/interpret ECG Experience of clinical audit Experience of research projects Personal QualitiesAble to motivate other team members Able to promote a learning environment Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a disclosure check via the Disclosure and Barring Service (DBS) will be required to verify any criminal convictions.#J-18808-Ljbffr