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Our goal at FedPoint is to foster an engaging environment for our employees that promotes career growth and supports a work-life balance. From professional development to wellness programs to volunteer opportunities, we have created a culture that puts our employees on a positive pathway to success. About FedPoint FedPoint creates and operates digital benefits marketplaces that make it easy forour millions of federal and military customersto understand, select, and use their benefits.A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. Our mission Create and deliver world-class benefits experiences for our customers, clients, and business partners. FedPoint is looking for a detail-oriented, highly organizedDocument Imaging Specialistto join our team. In this role, you’ll be essential to the smooth flow of operations by reviewing, identifying, and routing incoming documents, emails, faxes, and scans. You’ll also provide data entry support and help ensure accuracy across multiple systems and lines of business. What You’ll Do: Review and distribute incoming communications (mail, email, faxes) Identify document type, work type, and enrollee information Enter data into internal systems with speed and accuracy Route misdirected items and collaborate with various operational teams Monitor document volume and escalate system issues as needed What You Bring: 2+ years of experience in insurance operations (preferred) Strong data entry and organizational skills Familiarity with MS Excel, Word, and SharePoint (preferred) Ability to prioritize, multitask, and meet deadlines Great communication and problem-solving skills A collaborative mindset and self-starter attitude Location: Portsmouth, NH Why Join Us? At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners. We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career. About FedPoint FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. To learn more, visit . Why Join Us? At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners. We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career. In addition to working for a company with great people and an excellent reputation,what’s in it for you? Generous401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately. Bonus Opportunity:Qualifying employees can earn up to 7% of their salary, based on company performance.(Inquire about eligibility with our recruiter) Lots ofpaid time off:3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays! Competitive benefitsinclude health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options. 6 weeks fully-paidparental leave Tuition reimbursementprogram to support career goals. Corporategiving and matchinggifts program. Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities. A wide variety of personal, professional, andcareer development programs. Comprehensivewellness programoffering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community. All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.#J-18808-Ljbffr