Job Title

We are recruiting for a successful and busy glass manufacturing company based in West Bromwich that is expanding its processing and estimating team. You will have competent I.T. and data entry skills, office experience, a high level of attention to detail, effective organisational and communication skills (both oral and written), and experience providing excellent customer service. RESPONSIBILITIES To collate all details to successfully submit a relevant and accurate quotation to customers within 24–48 hours of receipt of their enquiry. To check the suitability and application of the product specified by the customer and offer a more suitable product to achieve the same result. To calculate costs by referring to existing customer price lists while achieving satisfactory margins. To raise an accurate quotation using industry-specific order processing/estimating software and record all relevant information within CRM. To log and track all quotations and carry out a “follow-up courtesy call” in line with company Estimators Procedures. Liaise with the sales team to follow the quotation to its conclusion. To work closely with the Sales Representative in identifying new prospects and customers and recording contact and progress on the CRM system. Maintaining adequate records, keeping an up-to-date filing system for all quotations, in line with company Estimators procedures. Operate a variety of standard office machines, including PC, various computer software (including Microsoft Office), phone, fax, and photocopying machine. Establish and maintain effective working relationships with co-workers, supervisors, and customers. Pursue personal development of skills and knowledge necessary for the effective performance of the role.#J-18808-Ljbffr