Job Title

Jewellery Quarter Bullion – Compliance and Financial Crime Manager Location: Birmingham, Office-based 5 days a weekContract: Full time, 3-6-month fixed term contract (37.5 hours per week)Salary: up to £50,000 depending on experience + bonusPackage & BenefitsSalary: up to £50,000 depending on experienceBonus: up to 30%25 days holiday plus 8 bank holidays (with option to buy extra 5 days)Onsite GymHealth and wellbeing programmeEmployee and store discountOffice-based at our Birmingham Head Office; visa sponsorship is not availableAbout Jewellery Quarter BullionWe’re passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £300m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors.You’ll join a fast-paced, high-growth business with a market-leading online presence, and lead the continued evolution of our e-commerce success story.Role OverviewJoin one of the UK’s most recognised precious metal retailers as we strengthen our financial crime and compliance frameworks during an exciting period of transformation.We’re hiring a Compliance & Financial Crime Manager on a 3–6 month fixed term contract to support both critical project delivery and day-to-day AML operations. Based full-time at our Birmingham HQ, this role offers visibility across the business and genuine impact in shaping how we manage risk.You’ll work closely with our Head of Compliance & MLRO, taking ownership of key workstreams – including enhancements to our Business Wide Risk Assessment (BWRA), Customer Risk Assessment (CRA), policies, and procedures – while also supporting investigations, controls testing, and internal reviews.This is a hands-on, delivery-focused role ideal for someone confident operating independently, guiding others without direct line management, and bringing a consultative approach to a dynamic, maturing function.Key ResponsibilitiesFinancial Crime PreventionMonitor and escalate suspicious activity and red flags; support high-quality SAR draftingConduct CDD/EDD, PEP and sanctions screeningIdentify, assess, and escalate financial crime and fraud risksCollaborate with teams to implement and embed AML/fraud controlsPolicy, Framework & GovernanceDraft and uplift policies in line with MLR 2017 and JMLSG guidanceContribute to BWRA and CRA developmentEnsure documentation meets legal, regulatory, and operational standardsMonitoring, Investigations & ControlsCarry out day-to-day AML monitoring and investigative reviewsMaintain case records in line with regulatory expectationsIdentify control gaps and lead on practical solutionsStakeholder Engagement & Project DeliveryOwn delivery of assigned projects (e.g. policy rollout, training material, framework implementation)Provide consultative advice to business teamsReport progress and risks to the Head of Compliance and relevant stakeholdersOther DutiesAssist with regulator and law enforcement queriesSupport wider compliance and governance activitiesHelp cover during colleague absence and contribute to team-wide deliveryProvide informal oversight and support to junior colleaguesContribute to internal awareness initiatives on AML and financial crime controlsSkills & Experience5+ years in compliance, financial crime or fraud preventionStrong understanding of UK AML regulations and risk frameworksExperience conducting investigations and drafting SARsComfortable drafting policies and implementing internal controlsExcellent attention to detail, investigative mindset, and clear communicatorExperience in regulated sectors (e.g. fintech, payments, financial services)Confident using compliance systems and reporting toolsICA qualification or similar (desirable but not essential)Why You’ll Love It HereBe part of a growing, values-led businessWork alongside experienced leaders in compliance and riskSee the impact of your work across the businessShape and strengthen a core function with real autonomyHelp promote a culture of integrity and continuous improvementCulture rooted in Integrity, Agility, Ambition, Clarity, EfficiencyAbout YouYou’ll thrive in this role if you:Are discreet, professional, and motivated by delivery, quality, and doing things the right wayTake ownership and deliver without constant oversightHave a strong grasp of financial crime frameworks and practical implementationCan confidently guide and influence others without formal line managementAre investigative, precise, and focused on solutionsWork autonomously, manage your workload independently, and consistently meet deadlinesBring strong problem-solving and critical thinking skillsReady to Apply?If this role sounds like a good fit, we’d love to hear from you. We’ll review all applications and be in touch to discuss next steps with shortlisted candidates.Application Deadline: 15th August 2025At JQB we champion diversity and promote equal opportunities. We encourage applications from every background — you’re welcome here.