Job Title

Assistant ManagerLondonPerm32k - 40kJoin a modern luxury fashion company known for its refined essentials, innovative tailoring, and timeless style. With a strong global presence, it combines quality, creativity, and a customer-first approach across retail, digital, and wholesale channels.Job PurposeThe Assistant Manager supports the Store or General Manager in leading day-to-day operations, ensuring the smooth running of the store and consistently delivering high standards of customer service, team performance, and operational efficiency.Key Responsibilities1. Sales & PerformanceSupport the achievement of store sales targets and key performance indicators.Monitor and analyze sales performance, identifying opportunities for improvement.Motivate the team to drive results through effective leadership and feedback.2. Customer Experience & CRMDeliver a consistently high level of service and experience on the shop floor.Encourage team use of CRM tools to build and maintain client relationships.Support clienteling efforts, ensuring customer data is captured accurately and used effectively for outreach and events.3. Team LeadershipAssist with recruitment, training, and onboarding of team members.Support with scheduling, delegation of tasks, and daily supervision.Foster a positive and inclusive team environment, encouraging growth and development.4. OperationsEnsure the store operates efficiently, adhering to company policies and procedures.Oversee cash handling, stock management, deliveries, and visual presentation.Take responsibility for opening and closing the store in the manager's absence.5. Compliance & StandardsMaintain high standards of cleanliness, organization, and health & safety.Ensure compliance with operational, financial, and HR policies.Implement and maintain brand and visual merchandising guidelines.Skills & Experience RequiredProven experience in a supervisory or assistant manager role.Strong leadership and communication skills.Commercial awareness and the ability to drive sales performance.Ability to multitask and remain calm under pressure.Customer-focused with a proactive, hands-on approach.Strong organizational and problem-solving skills.