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Job Title


Personal Wellbeing Advisor (Family & Relationships)


Company : PACT


Location : Sydenham, West Midlands


Created : 2025-08-01


Job Type : Full Time


Job Description

Pact is a national charity working with prisoners, people with convictions and their families to support their rehabilitation and help them to make a fresh start. We work to ensure that the experience and voices of those we support guide and inform our practice and influence wider policy making.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.We're seeking a Personal Wellbeing Advisor to join our team delivering a new community-based service supporting people with convictions to improve their personal wellbeing and strengthen family relationships. The post location will be Coventry & Leamington Spa, with occasional outreach to Stratford-upon-Avon and Rugby.One-to-one support will be core to the service including building trust and undertaking activities and interventions that meet the needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies such as communication, resilience, negotiation and assertiveness skills; confident and responsible parenting behaviours and positive coping strategies. You will be responsible for working towards service delivery targets and providing information to evidence outcomes achieved. Working with other professionals in partnership delivery will also be key.Key Responsibilities:Deliver one-to-one and group-based interventions focused on family and relationship wellbeingBuild trusted relationships with service users to enable meaningful and lasting changeHelp individuals improve communication, resilience, and emotional regulation within relationshipsEncourage responsible parenting and the development of healthy family dynamicsSupport service users navigating temporary or permanent relationship breakdownsWork in close partnership with Probation Practitioners, other wellbeing professionals, and community services to support rehabilitation and reduce reoffendingMaintain accurate records and contribute to monitoring and evaluation processesAbout YouAs a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality on family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies.Experience in providing wellbeing, relationship, or social support servicesAbility to deliver both one-to-one and group interventions effectivelyStrong understanding of the challenges faced by individuals in the criminal justice systemExcellent communication and interpersonal skillsAbility to work collaboratively within a multi-disciplinary teamCommitment to safeguarding and promoting the welfare of service usersWhat we offerPact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement of 30 days per year plus bank holidays. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and an enhanced Disclosure and Barring Service check.Location : Coventry & WarwickshireSalary : 26,775.00 per annum FTEHours ; 37.5 hours per week, Monday to FridayBenefits : Generous Holiday allowance, Season Ticket loan, Cycle to work scheme, Charity worker discounts, Enhanced maternity package, Wellness, inclusion, and diversity groups, EAP scheme, Life assuranceClosing date : 15-08-2025You may also have experience in the following roles: Family Support Worker, Relationship Counsellor, Community Support Worker, Wellbeing Practitioner, Family Intervention Worker, Social Care Assistant, Rehabilitation Support Worker, Family Liaison Officer, Community Outreach Worker, Personal Development Coach, etc.REF-222 781TPBN1_UKTJ