Job Title

Zaizi has adopted a Team of Teams approach to organising ourselves. As part of our ambitious growth journey, Zaizi has formed Clubs focused on specific sectors within the UK public services market.Our Clubs provide the knowledge and experience required to meet our customers demanding outcomes. From these Clubs, Teams are formed to deliver on project schedules that may range from a few weeks to multi-year engagements.Zaizi seeks a motivated and results-oriented individual to join the Club Leadership Team.Day-to-day activities may include project scoping, bid work, initiating recruitment, monitoring project progress, addressing escalations from teams or customers and supporting the Club Executive to manage the clubs Profit & Loss and Key Performance Indicators (KPIs).As a member of the Club Leadership Team, you will play a pivotal role in helping the club to deliver on its quality and financial targets. You will serve as the head of profession for your discipline within the club, ensuring the club has the people, skills and capabilities to successfully execute the club strategy and deliver client projects.Key ResponsibilitiesSupporting Client Managers and Business Development Managers in building strong client relationships to maintain existing opportunities and uncover new opportunities.Demonstrate capabilities within the club and across the organisation to clients.Ensure quality of delivery across all client engagements including looking for opportunities to innovate and deliver above client expectationsSupport Club Executive in the effective operation of the club against agreed quality and financial targetsSupport, the People team in ensuring the Employee experience is excellent within the club.Work with the Club Executive and other Club Leadership roles, to balance between quality and financial KPIs.Ability to estimate team size and makeup for potential opportunities.Keeping abreast of industry trends, customer needs and competitor offerings to position the club effectively.Sharing knowledge and contributing to wider Zaizi success by active participation in the Design Authority and Communities.Actively participate in Zaizis Design Authority and identify new and emerging technologies or approaches to differentiate offerings.Help write, support and structure compelling bids, including technical and commercial aspects.Capability to lead, coach and mentor others within the club.Work alongside the Club Exec to build club capability and actively manage the club P&L and SFIA reviews and annual pay progressions within the clubCLT KPI's: To be agreed with the Ops Board on an annual basis. Typically includes:Customer Satisfaction Score (CSAT)Employee Net Promoter Score (eNPS)Team Health ScoreClub Gross MarginClub RevenueYou are eligible for a bonus. Details of the bonus scheme will be provided and agreed with you in April of each year.Reporting Line: Club ExecutiveSalary: 100,000 - 130,000Bonus: 10,000 based on Company & Club KPIsSecurity ClearanceCertain projects demand that our staff be British and cleared to SC level (or eligible for clearance). Candidates cleared to DV level are also required for our growth plans.You dont meet all the requirements?Studies show that women and black, Asian and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if youre excited about this role but your experience doesnt align perfectly with the job description, wed love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.We actively welcome applications from people of colour, the LGBTQ+ community, individuals with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds.If you need any accommodations to support your specific situation, please feel free to let us know. For candidates who are neurodiverse or have disabilities, we are happy to make any adjustments needed throughout the interview processjust ask!Interview Process:1st stage:Initial phone screening done by a member of the recruitment team2nd stage:Technical interview, this stage evaluates your technical expertise and problem-solving abilities, especially if you're applying for a technical role.Final Stage:10-15 min presentation and a panel interview where multiple people from different departments ask you questions.25 days paid holiday, plus bank holidaysVitality medical insuranceWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Workplace Pension 5% employer contributionGroup Life AssuranceCycle scheme5 days a year for approved TrainingWFH equipment allowanceBuy / Sell Holiday2 days paid volunteering daysOther benefits:Flexible workingWork on exciting projects - make a differenceEmpowered to make decisionsEncouraged to fail fast and learn quickly1-2-1 and team coaching / training available to all our staffFor further information contact- Talentteam@zaizi.comNat Hinds-Head of TalentKayla Kirby-Talent Acquisition Specialist#J-18808-Ljbffr