Job Title

Head of WMS Up to 85,000 Package Midlands The Head of WMS & WLM Systems to lead the strategy, optimisation, and day-to-day operations of the Warehouse Management System (WMS) and Warehouse Labor Management (WLM) platforms. This individual will manage a cross-functional team of systems analysts and support specialists, while working closely with operations, IT, and vendor partners to ensure optimal system performance and warehouse productivity. Key Responsibilities: Own the configuration, optimisation, and ongoing performance of WMS and WLM platforms Drive continuous improvement initiatives to increase system reliability Oversee system integrations with other internal and third party systems Partner with IT and Third party vendors to manage upgrades, patches, testing, and issue resolution Lead and mentor a team responsible for WMS/WLM support Establish KPIs and goals for the team, and ensure high-quality service delivery to warehouse operations Foster collaboration across teams including operations, PMO and IT Collaborate with warehouse leaders to ensure WMS/WLM solutions meet operational needs and drive productivity Analyse labor and operational data to identify trends, root causes, and areas for optimisation Support onboarding of new facilities, including WMS/WLM deployments and training Lead or support large-scale projects including WMS implementations, warehouse expansions, and automation initiatives Evaluate new technologies and vendors to enhance warehouse performance and employee engagement Drive alignment between technology capabilities and business goals Experience: Previous experience working as a Head of WMS/Lead role Experience in managing both In house Teams and third party System providers Extremely systems/data minded Strong Management skills - at a senior level Experience in a Logistics Environment / WLM Systems / Resource Planning and KPI Management55b20050-bc17-4e5d-bfce-3c406318dffc