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Job Title


Boutique Manager


Company : Outside The Box Recruitment Ltd


Location : London, England


Created : 2025-08-07


Job Type : Full Time


Job Description

4 days ago Be among the first 25 applicants Outside The Box Recruitment Ltd provided pay rangeThis range is provided by Outside The Box Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay rangeDirect message the job poster from Outside The Box Recruitment Ltd Founder & MD-Outside The Box Recruitment & Consultancy - Luxury/Premium Sectors of Fashion, Retail, Fine Jewellery, Lifestyle & BeautyOPENING POP UP STORE FTC BOUTIQUE MANAGER - LUXURY LADIES & MEN’S CASHMERE MAYFAIR Our client is seeking a full-timeBoutique Manager for a six-month fixed-term contractto lead our new pop-up boutique in the heart of Mayfair. This is a high-visibility role with direct impact on B2C growth.The position has the potential to convert into a permanent role as the plan is to open a flagship boutique . Job Purpose To lead the boutique as a high-touch brand space — responsible for delivering strong daily sales, an exceptional customer experience, and meaningful, lasting relationships with our clients — both in-store and online. This role blends floor leadership, digital clientelling, 1:1 selling, and boutique-level business development to build luxury community and grow direct-to-consumer sales funnel. Reporting Line - Reports to : Managing Director and supported by a part-time Sales Associate (2 days/week) and Head Designer, who will attend for VIP client appointments and events. Key Responsibilities 1. Boutique Operations & Sales Leadership Ensure the boutique operates smoothly, daily targets are consistently met / exceeded, and the Sales Associate is well-supported and engaged. 2. Customer Experience Excellence - Deliver a highly personalised, values-led experience that drives repeat visits, confident purchasing, and strong referrals. Every interaction should reflect the depth and warmth of the brand. 3. Digital Clientelling - Actively engage with online enquiries and existing clients to replicate the boutique experience digitally — leading to strong conversion and loyalty. 4. Boutique-Led Business Development - Proactively build relationships with concierges, personal shoppers, neighbouring boutiques, and relevant networks to attract new high-value clients. 5. Stock & Commercial Insights - Maintain accurate, well-presented inventory. Provide clear, timely insights from the shop floor to inform merchandising and commercial strategy. 6. Brand Representation - Embody the brand visually, tonally, and emotionally in all client interactions, both offline and online. Candidate Profile We are looking for somebody who is aligned with four core values : We Care – We act with respect and responsibility — toward people, products, and our planet. We Energise – We bring positivity, initiative, and momentum. We uplift others and create a culture of can-do. We Get Things Done – Well – We take ownership, follow through, and deliver with care. We Create – We embrace creativity, innovation and continuous improvement. And somebody who: Has a growth mindset and is driven to achieve strong sales results — to realise both the company’s ambitions and their own Brings a ‘Black Book’ of relevant clients they can confidently convert into loyal customers Possesses a refined aesthetic and cultural fluency , with a natural affinity for high-net-worth individuals who value contemporary art, design, craftsmanship, meaningful travel, and understated luxury Is confident selling across Womenswear, Menswear, Accessories, and Homeware Demonstrates high emotional intelligence and discretion , tailoring their approach to suit each client Can communicate the brand story with clarity and conviction — making each interaction feel purposeful and personal Is hands-on, adaptable, and unentitled — ready to thrive in a lean, entrepreneurial team where no task is too small and no challenge too big Is comfortable supporting boutique-based brand activations and private events to build client engagement and community Uses client feedback and sales insights to refine outreach, service and product focus. The following would also be valued but are not essential: Proven experience converting both in-store and online interactions into meaningful, repeat sales Familiarity with Shopify Familiarity with using a CRM platform for customer outreach and relationship-building Availability to work a Tuesday–Saturday schedule. Additional to the basic salary:Commission, Uncapped Bonus, Clothing Allowance Please email CV’s tocv@or call direct on 07815939515 Only successful candidates will be contacted. 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