Job Title

Museums Worcestershire is the joint museums service of Worcester City and Worcestershire County Councils. We are looking for casual staff to support our busy retail and reception teams at the Art Gallery & Museum and The Commandery in Worcester. You will play an important part in welcoming people to the museums and helping to make their experience an enjoyable one.You will look after the museum shops, where you will maximise income from sales of retail stock, admission tickets and other chargeable activities, to support the work of the museums. We are looking for people with a track-record of providing an excellent customer welcome in a public-facing role. You will be an enthusiastic salesperson who is confident talking to visitors.Your retail experience may include sourcing stock, visual merchandising and stock control as well as operating electronic tills, cash handling and cashing up procedures.You will have the initiative to respond to problems, always looking to provide a positive experience for the visitor. If you are an enthusiastic and reliable individual who is passionate about museums and heritage, and willing to operate in a busy customer-focused environment, we’d love to hear from you. Please note, this is a casual post and therefore hours are not guaranteed.You may be called upon to cover for staff holidays and sickness, as well as to work in the museum shop during events and evening functions. Key Requirements: Flexibility to work at short notice, on weekdays, at weekends and evening events Strong background in delivering excellent customer service Be able to work well as part of a team An enthusiastic approach and a desire to learn and share knowledge Skills & Experience: Experience of working in a similar retail environment Experience of operating electronic tills, cash handling and cashing up procedures Excellent communication skills The physical ability to move and carry deliveries and shop stock Able to work on own initiative if/when required Experience of working in a museum, heritage or tourism environment is desirable We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying please contact the Recruitment team . We can assist with alternative formats for your application or offer a MS Teams interview for example. For further information about the role, please contact Helen Large, Museum Audiences Manager, Closing date:Sunday 24th August Interview date:w/c 1st September tbc Attached documents Our Benefits Person Spec - RRA.docx Casual Museums Retail Reception Assistant Duties.docx#J-18808-Ljbffr