Job Title

Spanish and Italian speaking Technical Support Rugby Ref: 5456I Company Profile A leading designer and manufacturer of interactive displays, with extensive international links, the company is confident in their ability to deliver high-quality, innovative products that meet the needs of customers worldwide. Responsibilities Spanish and Italian speaking Technical Support Location: Rugby Salary: up to £35,000 per annum Ref: 5456I Company offers full training and career progression Main duties: To deliver confident and effective first-line technical support to international clients. The role: – Assist customers with technical issues remotely and provide them with effective solutions to ensure a positive outcome – Troubleshoot hardware issues – Escalate calls with advanced technical queries to the appropriate team – Arrange for the replacement of faulty hardware to be delivered to the customer – Schedule site visits with the field service team – Provide exceptional customer service Candidate's Profile – Fluent in Spanish and Italian (written and spoken) – Customer service experience desirable – Problem-solving and excellent communication skills – IT literate and computer savvy – Pro-active, confident and dynamic personality#J-18808-Ljbffr