Job Title

Mid Dorset Primary Care Networkpartners Mid Dorset Practices in the delivery of extended primary careservices. Our PuddletownSurgery is seeking an enthusiastic, team player in a Social Prescribing role, takinga holistic approach to patient care. Therole would include some back-office administration support for patients. The practice is one of the eight practices that make up Mid Dorset Primary Care Network. This role is only open to candidates with UK residential status as we are unable to sponsor applicants at present. Main duties of the jobPuddletown Surgery is a small rural trainingpractice with 4,200 patients and three GPs. Workingfrom a purpose-built premises in a supportive environment the successfulcandidate would be part of a family feel team providing a friendly andefficient service to patients. Working as part of the surgery'swellbeing team, the post holder will work closely with various teams within thesurgery, primary care network, patient groups, the wider NHS and social care. The social prescriber/carecoordinator role is a non-medical role focused on supporting individuals withtheir health and wellbeing needs to enable them to live happier, healthierlives by co-producing a plan with the individual to identify their health,social or wellbeing goals and actions needed to achieve them. The post holder will work closelywith the Integrated Nurse Team (INT), promoting and managing long termcondition reviews as well as working with vulnerable and frail adults to managetheir health with care plans, planning meetings & ongoing management ofpatient care. The post holder should be passionate about personalised care thatis both accessible and proactive. This role will require you to useyour own initiative, to work proactively to support individuals as well as thesurgery's ongoing goals of reducing patients unplanned hospital admissions,attendance at accident and emergency department and seeking Out of hours care. About usPuddletown Surgery is a small rural training practice with 4,200 patients and three GPs. The surgery team take pride in supporting patients in sickness and in health, providing a full range of health care services to them both in the surgery and in their own homes. Working from a purpose-built premises in a supportive environment the successful candidate would be part of a family feel team providing a friendly and efficient service to patients. Job responsibilitiesProactively engagepeople into the service using a variety of approaches including referrals fromGP practice/PCN staff as well as a wide range of other agencies i.e. hospitaldischarge teams, allied health professionals, social care services andvoluntary, community and social enterprise (VCSE) organisations. Deliver a servicethat is person centred and flexible focusing on peoples personal goals andstrengths. Provide personalisedsupport to individuals, their families, and carers to take control of theirwellbeing, live independently and improve their health. Develop trustingrelationships by giving people time and focus on what matters to them. Adopt a holisticapproach, based on the persons priorities, and the wider determinants ofhealth. Co-produce apersonalised support plan to improve health and wellbeing, introducing orreconnecting people to community groups and statutory services as appropriate. Deliver a range ofdirect interventions dependant on the individual needs. Use person centredapproaches to assess, manage and report risk &/or vulnerability with theindividual in line with Mid Dorset Primary Care Network policies and procedures& in partnership with the practice location to which they are contracted towork. Collect and recordclient progress and outcomes. Taking into consideration qualitative andquantitative data. Manage andprioritise their own caseload, in accordance with the needs, priorities andsupport required by individuals on the caseload. Where required andas appropriate, refer people back to other health professionals within thenetwork & wider NHS. Provide practicewith regular updates about social prescribing to encourage appropriatereferrals. Develop supportiverelationships between statutory and VCSE organisations to make timely &appropriate referrals for the person being introduced. Engage with socialprescribing lead and other social prescribers across the PCN to shareinformation & ideas. Complete allmandatory training & maintain a continuing personal development (CPD) plan Adhere to thestandard operating procedure put in place by the primary care network (PCN) Adhere to dataprotection legislation and data sharing agreements. Work closely withand build relationships with key members of GP practice and PCN staff andattending relevant meetings. Seek regularfeedback about the quality of service and impact of social prescribing on thepractice & wider referral agencies. Promote clientinvolvement in the management of the service Work as part of themulti-disciplinary team. Support the Practice in the management of thePractice Population in relation to health initiatives e.g., flu/Covid/pneumoniaclinics/practice-based screening. Support the INT with long termconditon reviews and dementia care planning, accessing and reviewing PopulationHealth Management data. Communicatepolitely and effectively with patients, carers, and colleagues and to supportthe provision of a seamless co-ordinated multidisciplinary service, workingcollaboratively with clinical colleagues and other agencies and valuing people as active participants in the planning andmanagement of their own health and wellbeing. At all times, tomaintain the highest standards of behaviour, to comply with and follow practiceand CQC policies, protocols, and procedures, including information governance,health and safety, equality, and diversity and to report any breach orsuspected breach immediately. To act in a keyrole for those people who have been identified as at risk of repeatedunplanned hospital admissions or long-term care e.g., someone who is sociallyisolated and is frail, whose clinical and non-clinical need require support,working closely with the practice wellbeing team. Support the care co-ordinator andINT lead in the organisation and administration of the INT to minimise thedemands upon the team, including meeting management, ordering equipment,maintaining vulnerable adult lists and supporting applications for funding. Work alongside thesurgeries carers lead to provide support to carers, including, initialinformation, onward referral, organising carers clinics, and identifying highrisk carers on the surgerys register. You will also be responsible for developingholistic anticipatory care plans including prevention of carer strain. Toundertake any other activities that may from time to time be reasonablyrequested by the Partners or surgery Management Team. Person SpecificationExperienceGeneral understanding of social prescribing and wellbeing Good understanding on the importance of social needs and their impact on health General understanding of community services and personalised care Knowledge of what is available in the not-for-profit/voluntary sector locally and nationally to assist people Good knowledge and understanding of interventions and behavioural motivational change methods Proven experience of working with the general public in a similar role Previous experience of providing structured support and advice to others Experience of working with vulnerable adults Empathic and caring; sensitive to peoples life stages, concerns and problems Motivated to achieve good outcomes for people/clients Excellent verbal and written communication skills Good IT skills, able to use relevant Office packages (Word, Excel, Databases and Outlook for e-mail/calendar) Organised with effective time management skills Able to problem solve, analytical skills Able to follow policies and procedures effectively Able to maintain confidentiality at all times Good inter-personal and customer care skills Positive approach, calm under pressure Flexible in approach, willing to try new/different techniques/approaches Able and willing to travel to different PCN sites and other locations and to attend a wide variety of meetings, training events etc., some of which are not easily accessible by public transport Educated to GCSE level or equivalent Health and Wellbeing qualification or equivalent experience NVQ Level 3, advanced level or equivalent or working towards accredited NHSE/I e-learning health platform training modules 1-6. Coaching qualification Experience of working in a similar healthcare organisation or in the leisure industry/voluntary sector or in education or similar Experience working in a community navigator/bridging type role. Previous experience of delivering lifestyle change interventions Competent in the use of clinical record systems and clinical record keeping Previous experience of SystmOne QualificationsGCSE grades grade C or 4 above English Qualification in IT Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.#J-18808-Ljbffr