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Direct message the job poster from Good MavenProduct & Design Recruiting - Good Maven | ex Meta, ex MicrosoftLocation(s): London, Amsterdam, or Madrid (with flexibility)Reports to: VP, Data & AnalyticsA high-growth, customer-facing digital business is redefining its industry through data-driven innovation, modern design practices, and world-class customer experience. As part of this transformation, Good Maven are supporting to hire a Research Director to build and lead a new, high-impact Product and Market Research function.This is a unique opportunity to join a tech-forward environment and build a best-in-class research capability from the ground up. You’ll transform a nascent function into a strategic partner across Product, Design, Marketing, and Data, influencing product direction, marketing strategy, and customer experience.We’re looking for a hands-on, resilient research leader who can move between strategy, execution, and team-building, and who thrives in complex, fast-paced, and high-stakes environments.What you’ll doDefine and lead the vision, strategy, and roadmap for a modern, combined Product & Market Research function.Build, mentor, and scale a high-performing team of researchers focused on customer insight and impact.Deliver actionable insights through qualitative and quantitative research that shape product and marketing decisions.Partner with Product, Design, Data, Engineering, and Marketing to embed the customer voice into strategy and execution.Overhaul and elevate a legacy team through hiring, mentorship, and organisational change.Establish scalable frameworks, processes, and tools to maximise research effectiveness and influence.Act as a trusted advisor to senior stakeholders, influencing decisions with evidence-based insight.What we’re looking forA proven research leader with experience building impactful teams in product-led, customer-centric environments.Strong expertise across qualitative and quantitative methods, with an ability to influence strategy and execution.Strategic thinker with the ability to prioritise, inspire change, and align stakeholders across functions.Experience partnering closely with Product, Marketing, and Design teams to deliver customer-centric outcomes.Resilient and resourceful: able to navigate legacy systems and inspire transformation.Demonstrated success managing managers and/or senior ICs within high-performing teams.Skilled in storytelling, data synthesis, and presenting clear, compelling insights to senior leadership.What will help you succeed10+ years of experience in Research (with exposure to both Product/UX and Market/Marketing Research).5+ years in leadership roles, including management of multi-level teams.Experience in regulated, customer-facing industries such as e-commerce, fintech, digital media, entertainment, or gaming.Experience in scale-up, transformation, or high-growth environments.Track record of hiring, developing, and retaining strong research talent.Why this opportunity?Define and lead a globally impactful function at a pivotal growth stage.Shape the future of customer insight, personalisation, and product strategy in a complex, highly regulated industry.Collaborate with senior leaders across Product, Design, Engineering, Data, and Marketing.Enjoy the autonomy, ownership, and strategic influence of a leadership role in a well-resourced, tech-focused organisation.If you're excited by the opportunity to build something new, influence at scale, and redefine how research shapes product and customer experience, we’d love to hear from you.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionResearch, Marketing, and Product ManagementIndustriesTechnology, Information and MediaReferrals increase your chances of interviewing at Good Maven by 2xGet notified about new Research Director jobs in London Area, United Kingdom.London, England, United Kingdom 3 weeks agoCity Of London, England, United Kingdom £70,000.00-£90,000.00 1 day agoLondon, England, United Kingdom 1 month agoDirector of Game Science & Insights | SportsLondon, England, United Kingdom 3 weeks agoVice President, Publishing - Health ResearchLondon, England, United Kingdom 17 hours agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 1 month agoAssociate Director - Qualitative ResearchLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoSenior Manager, Research & Insights StorytellingLondon, England, United Kingdom 2 weeks agoGreater London, England, United Kingdom 2 weeks agoResearch Director - Corporate ReputationLondon, England, United Kingdom 1 month agoHead of Research - Cancer Grand ChallengesGreater London, England, United Kingdom 1 week agoInternational Senior Market Research Director (healthcare - quant)London, England, United Kingdom 10 months agoDirector, Medical and Scientific StrategyLondon, England, United Kingdom 1 day agoHead of Research, Cancer Grand ChallengesStratford, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 month agoManager, Lead Research Scientist, LLM Agents (Foundational Research)London, England, United Kingdom 1 week agoBusiness Development Director - Asset Based Lending - LondonLondon, England, United Kingdom 2 weeks agoSenior Director Medical Capabilities & Insights LeadLondon, England, United Kingdom 1 week agoAssociate Director, Research & Insights (12 month FTC)London, England, United Kingdom 2 days agoGreater London, England, United Kingdom 2 weeks agoWe’re unlocking community knowledge in a new way. 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