Job Title

The IT Support Technician will provide first-line technical support to staff, ensuring seamless operation of hardware and software systems. This temporary role in the healthcare industry is based in Crowborough and requires a proactive approach to troubleshootingand problem-solving. Client Details This small-sized organisation operates within the healthcare sector. Description Provide support to first-line technical support to staff, resolving hardware and software issues efficiently. Assist with the installation and configuration of IT equipment, including computers, printers, and mobile devices. Monitor and maintain the performance of IT systems, ensuring minimal downtime. Log and track support requests, escalating more complex issues to senior team members when necessary. Ensure compliance with IT policies and data security protocols in all activities. Profile A successful IT Support Technician must have: New starter creation within Hybrid Exchange MS Office troubleshooting Intune device and user management Desk support MS Teams meeting room support (Yealink and Creston devices) Laptop build through autopilot A successful Junior IT Support Technician should have: Proven experience in a similar IT support role, ideally within the ...