Job Title

Our client is looking for a Neighbourhood Officer to join them on a temporary basis until December 2025, probably longer. Neighbourhood Officer – Housing Association – About The Role: Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures Support customers with changes to their tenancy including ASB Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes Key Skills: Analytical Thinking:Identify the cause of problems and generate practical solutions based on sound analysis. Organisational Skills:Take a structured approach to organising work and plans to ensure efficient delivery. Knowledge of Housing Legislation:Awareness of external support services and understanding of Housing Legislations and Tenancy Agreements. Proactivity:Take responsibility for everyday problems, motivated by achieving measurable results, and able to self-motivate with minimal supervision....