Job Title

Job DescriptionHousing Assistant - part time - Plymouth, PL6 8LU, United KingdomHave you been looking for a really interesting part time role?Why not consider being our Housing Assistant.You'll be working as part of the housing team based in Devon & Cornwall and you’ll play an integral role as a housing assistant supporting our customer accounts team.What you’ll be doingYou will be working as part of a team supporting all administration related to customer accounts. You will need great customer service skills and the ability to form professional working relationships with a wide range of customers, colleagues and agencies.You will be organised, methodical and highly resourceful in your approach. Experience of dealing with challenging situations would be an asset as you will be in regular contact with customers by telephone, email, text message and letter.You’ll support the wider housing teams across Devon & Cornwall as we are a multifunctional team who support each other when needed.About youYou’ll be customer focussed and have a strong understanding of the importance of customer service, so being an effective communicator is essential as you will be able to explain things clearly on the phone or in writing. You will be busy, so great time management skills and the ability to manage competing priorities effectively are essential. The ability to adapt and be flexible will also h...