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Healthcare Support Worker - Clinical Care - General Medical OPJoin to apply for theHealthcare Support Worker - Clinical Care - General Medical OProle atNorthumbria Healthcare NHS Foundation Trust Healthcare Support Worker - Clinical Care - General Medical OP3 days ago Be among the first 25 applicants Join to apply for theHealthcare Support Worker - Clinical Care - General Medical OProle atNorthumbria Healthcare NHS Foundation Trust Get AI-powered advice on this job and more exclusive features. Job SummaryAre you a motivated, can-do person looking for a fresh challenge in a friendly, acute hospital environment? We're a small, welcoming team based in the medical outpatient department, working closely with doctors, receptionists, admin staff, and colleagues from other outpatient areas to deliver high-quality patient care. Job SummaryAre you a motivated, can-do person looking for a fresh challenge in a friendly, acute hospital environment? We're a small, welcoming team based in the medical outpatient department, working closely with doctors, receptionists, admin staff, and colleagues from other outpatient areas to deliver high-quality patient care.The team delivers comprehensive support, covering nursing tasks and general operational needs, across a range of clinics to ensure they run smoothly and efficiently. While the majority of your time will be spent in the outpatient department, there will be occasions when you will be needed to assist on the medical inpatient wards, providing both personal and clinical care.The successful applicant, working 2 days a week, will benefit from an opportunity to contribute to the care of hundreds of patients every week, while working across several different specialties.You'll be part of a team that values collaboration, flexibility, and a positive attitude. Our shift pattern runs from 08:00 to 18:00 on Monday, Wednesday, Thursday, and Friday. On Tuesdays, we offer an evening clinic, finishing at 21:00. Staff work flexibly across these hours and participate in a rotating late shift to support clinics that run over, or patients awaiting transport. Any extra time worked is given back as time off in lieu.Main duties of the jobWe are seeking an enthusiastic and reliable Clinical Healthcare Support Worker to join our team. This is an exciting opportunity to work in varied clinical environments, where you will play a crucial role in supporting patients throughout their healthcare journey.The role requires working confidently within your scope of practice, showing initiative, applying effective problem-solving skills, and using appropriate escalation procedures when needed.Key Responsibilities Include:Assisting with the preparation and smooth running of outpatient clinics Chaperoning and supporting patients during consultations and clinical procedures Recording observations and basic clinical measurements (following appropriate training) Supporting the recording of clinic outcomes Escorting patients and assisting with their mobility needs Ensuring a clean, safe, and well-maintained clinical environment Using clinical and administrative IT systems as required Collaborating with a multi-disciplinary team to deliver the best possible patient experience Assisting patients with personal careIncident reportingIf you're looking for a rewarding role where you can make a real impact, we'd love to hear from you!About UsJoin us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.We can offer you the full range of NHS benefits/discounts and in addition:Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronicsDetailsDate posted28 July 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year per annum, pro rataContractPermanentWorking patternPart-time, Flexible workingReference number234-24-HCSW-G2862Job locationsNorfolk and Norwich University HospitalNorwichNR4 7UYJob DescriptionJob responsibilitiesPlease view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this roleJob DescriptionJob responsibilitiesPlease view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this rolePerson SpecificationQualificationsEssentialCity and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experienceExperienceEssentialSome previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.SkillsEssentialGood numeracy and literacy skills, clear and effective reading and writing in English language Basic computer/IT skillsAttitude, aptitudeEssentialCaring and compassionate with excellent interpersonal and communication skills Able to work well in a team Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and InclusionPerson SpecificationEssentialCaring and compassionate with excellent interpersonal and communication skills Able to work well in a team Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and InclusionDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional informationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameNorfolk and Norwich University HospitalAddressNorfolk and Norwich University HospitalNorwichNR4 7UYEmployer's website(Opens in a new tab)Employer detailsEmployer nameNorfolk and Norwich University HospitalAddressNorfolk and Norwich University HospitalNorwichNR4 7UYEmployer's website(Opens in a new tab)LNKD1_UKTJ Seniority levelSeniority level Entry level Employment typeEmployment type Part-time Job functionJob function Other Industries Hospitals Referrals increase your chances of interviewing at Northumbria Healthcare NHS Foundation Trust by 2x Sign in to set job alerts for “Support Associate” roles.Cringleford, England, United Kingdom 3 weeks ago Healthcare Support Worker - Clinical Care - Virtual WardColney, England, United Kingdom 2 days ago Norwich, England, United Kingdom 1 day ago Norwich, England, United Kingdom 3 weeks ago Cringleford, England, United Kingdom 1 day ago Case Administrator (Unpaid Work) - Norwich, Norfolk - East of England (Ref: 8153)Norwich, England, United Kingdom 6 days ago Norwich, England, United Kingdom 1 month ago Norwich, England, United Kingdom 2 weeks ago Children's Residential Support Worker (Disability Service)Norwich, England, United Kingdom 2 weeks ago Children's Residential Support Worker (Relief)Greater Norwich Area, United Kingdom £11.63-£12.07 4 months ago Norwich, England, United Kingdom 3 days ago Norwich, England, United Kingdom 15 hours ago Norwich, England, United Kingdom 2 weeks ago Norwich, England, United Kingdom 1 day ago Greater Norwich Area, United Kingdom 3 days ago Personal Assistant in Local Operations - 31505Norwich, England, United Kingdom 43 minutes ago Norwich, England, United Kingdom 1 day ago Norwich, England, United Kingdom 2 days ago Greater Norwich Area, United Kingdom £11.85-£11.85 5 months ago Norwich, England, United Kingdom 3 days ago Norwich, England, United Kingdom 3 weeks ago Norwich, England, United Kingdom 1 day ago Norwich, England, United Kingdom 43 minutes ago Apprentice support worker - Cardiac Cath LabColney, England, United Kingdom 1 day ago Norwich, England, United Kingdom £24,344.00-£25,733.00 16 hours ago We’re unlocking community knowledge in a new way. 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