Job Title

Pensions Assistant£25,584 - £27,269Full Time (Hybrid)Do you have good mathematical, communication, and technical skills? Are you looking to develop in the pension industry? We may have the role for you!About WMPFWMPF is one of the UK’s largest pension funds providing local authority pension benefits for employees across the West Midlands. We manage and administer the pension interests of over 330,000 scheme members, 800+ employers, and currently have over £21 billion in assets under management.We are recruiting for Pension Assistants to join our Operations Service area. Our brand-new offices are based at the i9 building in Wolverhampton, which offers excellent transport links by car, bus, train, and tram.What the day will look likeCalculation of members' pension benefits including Retirements, Refunds, Deferments, Transfers, and associated processes.Working to set targets and ensuring achievement of key performance indicators for the team.Supporting the day-to-day management of the team’s workload, ensuring priority cases are reviewed and actioned promptly.Processing and validating all amendments to a member’s record resulting from changes in employment and personal circumstances.Providing a comprehensive and responsive service to employers regarding data queries and outstanding data.About you This role is ideal for someone looking to take their first step into the pensions industry. Analytical with strong maths skills, attention to detail, and good communication skills.Why choose the West Midlands Pension Fund? You will receive a generous holiday entitlement (starting with 26 days a year plus bank holidays). The work pattern typically involves two days in the office and three days working from home.Our modern office environment offers a relaxed atmosphere with study and breakout areas, meeting rooms, and kitchens with free tea and coffee. Facilities also include cloakrooms, bike stores, showers, and lockers.Benefits include an employee awards scheme, on-the-job development with study support for professional exams, formal education, structured training, and opportunities for career advancement within our growing organization.Working at the fund provides opportunities to build skills, knowledge, and a professional network, supporting personal and professional growth.We are proud to be accredited by PASA, Investors in People, and Customer Service Excellence. We hold a Bronze Organizational Membership with the British Dyslexia Association and are working towards their Smart Award, reflecting our commitment to diversity and inclusion.How we support our colleagues We promote a diverse and inclusive workforce, offering flexible, agile working arrangements to support wellbeing and work/life balance. Our employee assistance programme is available 24/7.New employees will participate in a comprehensive 6-week induction, engaging with key stakeholders and receiving training, including an introduction to the LGPS and team-building activities.Contact and application For more information, . To apply, visit.Full details of responsibilities and requirements are available in the attached Job Description and Person Specification.Our working arrangements Roles are assigned to fixed, field, or flexible work styles, with options for remote or hybrid working depending on the role. Please refer to the Job Description for specific workstyle details.Diversity and inclusion We are committed to building a workforce that reflects the community we serve, promoting diversity, inclusion, and equality. We hold various accreditations and awards, including Disability Confident (Gold), Stonewall (Gold), and RACE (Code Quality Mark).We offer guaranteed interviews for certain groups and support for employees with disabilities, veterans, and care leavers. Our staff forums provide opportunities for employee engagement and voice.Recruitment of ex-offenders We treat all applicants fairly and conduct DBS checks where required, without discrimination based on criminal records. Learn morehere .Employment information & support If interested in apprenticeships or roles with salaries from Grade 2-5, learn morehere .Attached document:Pensions Assistant Nov 24.pdf#J-18808-Ljbffr