Join to apply for theClient Relationship Executiverole atTieTalent 1 day ago Be among the first 25 applicants Join to apply for theClient Relationship Executiverole atTieTalent Get AI-powered advice on this job and more exclusive features. AboutHybrid Working (Horley & Home) | Up to £27,000 + Bonuses An exciting opportunity to make a real difference in people's lives! Do you want a role where no two days are the same? Do you enjoy helping others live a better quality of life? Are you looking for a fulfilling career with great progression opportunities? If so, we have the perfect role for you! Due to continued growth, we’re expanding our team and looking for a Client Relationship Executive to join us. This role is a Care Coordinator role all about connecting people who care—matching clients with outstanding care providers to ensure they receive the support they need to stay in their homes and live life on their terms. If you're empathetic, customer-focused, and ready to make a difference, we want to hear from you! Why Join Us? We offer a fantastic benefits package that makes a real difference:Competitive Salary – Up to £27,000 + performance-based bonuses for achieving key targetsWork-Life Balance – Hybrid working (4 days in the office after training, 1 from home)Generous Leave – 25 days’ holiday + your birthday off!Career Progression – Opportunities to advance to Senior Account Manager and beyond!Personal Growth – Ongoing learning & development with 1-to-1 coaching and career planningSupportive Culture – A company that values and recognises your contributionsMaking a Difference – Be part of something truly rewarding by helping people every day Your Role as an Client Relationship Executive (CRE): As an CRE, you’ll play a key role in providing outstanding service and ensuring the best care matches for our clients. Your responsibilities will include: Managing your own portfolio of clients and care providers Carefully matching care providers to clients based on needs and preferences Supporting and guiding clients throughout the care process Handling incoming calls and responding to care provider inquiries Ensuring seamless service transitions with accurate handovers Continuously improving operations to enhance service quality Occasionally taking part in on-call duties (evenings and weekends, on a rota basis) Who We’re Looking For: We want passionate individuals who:Have previous customer service experience (essential)Thrive in a fast-paced, customer-focused environmentHave strong people skills and enjoy building relationshipsGenuinely care about helping others and making a positive impactAre well-organised, detail-oriented, and proactiveAre proficient in Microsoft Office (including Excel)Are flexible to work occasional weekends and on-call shifts (paid)Have access to a car and a valid driving licence (preferred, due to limited public transport) Work Schedule: Monday – Friday, Shifts patterns available between 8:00am - 5:00pm 1 weekend in every 8 weeks (on-call from home) Ready to take the next step in your career? Apply today and become part of a team that truly makes a difference! Since 1959, Country Cousins has been the UK's premier introductory live-in care agency, born from the compassionate vision of Josephine McGregor, a former Royal Navy Nursing Sister. From its modest beginnings in West Sussex, the agency has grown into a nationwide leader, providing compassionate care to over 500 clients weekly. Committed to quality and choice, we empower individuals to remain in their homes with carefully selected live-in carers. In 2020, we joined the Trinity Homecare Group, further enhancing our ability to deliver exceptional care. "Trinity Homecare Group’s brands include Berkeley Home Health, Trinity Homecare, Country Cousins, Patricia White’s, Fitzrovia and Genuine Care. Care is at the heart of everything we do, and it’s important that you are as passionate as we are about ensuring we have brilliant people to help us deliver Horley, England, United KingdomAboutHybrid Working (Horley & Home) | Up to £27,000 + Bonuses An exciting opportunity to make a real difference in people's lives! Do you want a role where no two days are the same? Do you enjoy helping others live a better quality of life? Are you looking for a fulfilling career with great progression opportunities? If so, we have the perfect role for you! Due to continued growth, we’re expanding our team and looking for a Client Relationship Executive to join us. This role is a Care Coordinator role all about connecting people who care—matching clients with outstanding care providers to ensure they receive the support they need to stay in their homes and live life on their terms. If you're empathetic, customer-focused, and ready to make a difference, we want to hear from you! Why Join Us? We offer a fantastic benefits package that makes a real difference:Competitive Salary – Up to £27,000 + performance-based bonuses for achieving key targetsWork-Life Balance – Hybrid working (4 days in the office after training, 1 from home)Generous Leave – 25 days’ holiday + your birthday off!Career Progression – Opportunities to advance to Senior Account Manager and beyond!Personal Growth – Ongoing learning & development with 1-to-1 coaching and career planningSupportive Culture – A company that values and recognises your contributionsMaking a Difference – Be part of something truly rewarding by helping people every day Your Role as an Client Relationship Executive (CRE): As an CRE, you’ll play a key role in providing outstanding service and ensuring the best care matches for our clients. Your responsibilities will include: Managing your own portfolio of clients and care providers Carefully matching care providers to clients based on needs and preferences Supporting and guiding clients throughout the care process Handling incoming calls and responding to care provider inquiries Ensuring seamless service transitions with accurate handovers Continuously improving operations to enhance service quality Occasionally taking part in on-call duties (evenings and weekends, on a rota basis) Who We’re Looking For: We want passionate individuals who:Have previous customer service experience (essential)Thrive in a fast-paced, customer-focused environmentHave strong people skills and enjoy building relationshipsGenuinely care about helping others and making a positive impactAre well-organised, detail-oriented, and proactiveAre proficient in Microsoft Office (including Excel)Are flexible to work occasional weekends and on-call shifts (paid)Have access to a car and a valid driving licence (preferred, due to limited public transport) Work Schedule: Monday – Friday, Shifts patterns available between 8:00am - 5:00pm 1 weekend in every 8 weeks (on-call from home) Ready to take the next step in your career? Apply today and become part of a team that truly makes a difference! Since 1959, Country Cousins has been the UK's premier introductory live-in care agency, born from the compassionate vision of Josephine McGregor, a former Royal Navy Nursing Sister. From its modest beginnings in West Sussex, the agency has grown into a nationwide leader, providing compassionate care to over 500 clients weekly. Committed to quality and choice, we empower individuals to remain in their homes with carefully selected live-in carers. In 2020, we joined the Trinity Homecare Group, further enhancing our ability to deliver exceptional care. "Trinity Homecare Group’s brands include Berkeley Home Health, Trinity Homecare, Country Cousins, Patricia White’s, Fitzrovia and Genuine Care. Care is at the heart of everything we do, and it’s important that you are as passionate as we are about ensuring we have brilliant people to help us deliverHorley, England, United KingdomLanguagesEnglish Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Business Development and Sales Industries Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Sign in to set job alerts for “Client Relationship Executive” roles.Guest Relations Executive - Guest Relations - Jumeirah Carlton TowerLondon, England, United Kingdom 1 week ago Horley, England, United Kingdom 1 month ago Guest Relations Executive - Guest Relations - Jumeirah Carlton TowerBrighton, England, United Kingdom 3 months ago London, England, United Kingdom 2 days ago Client Relations Executive – Investment ManagementLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 20 hours ago London, England, United Kingdom 3 weeks ago Customer Service Representative Agent Work From Home - Part-Time Focus Group PanelistLondon, England, United Kingdom 6 days ago Guildford, England, United Kingdom 2 weeks ago London, England, United Kingdom 6 days ago City Of London, England, United Kingdom 3 weeks ago Call Center Representative Agent Work From Home - Part-Time Focus Group PanelistLondon, England, United Kingdom 6 days ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 4 months ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom £25,000.00-£29,000.00 1 month ago City Of London, England, United Kingdom £32,000.00-£33,000.00 2 weeks ago Client Service Administrator - Bond Street 1London, England, United Kingdom 13 hours ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 4 days ago Client Executive - Insurance (Education Team) Home basedHaywards Heath, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 months ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. 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Job Title
Client Relationship Executive