Job Title

The Role:If the following job requirements and experience match your skills, please ensure you apply promptly.Audley retirement villages are set in unique locations where our village owners can retire in a peaceful andlavish setting. Audley villages comprises of owners, who permanently reside on site within their own privatehomes and who pay a management fee for the upkeep of their properties and access to services on site. FleteHouse accommodates a modest number of Owner/Residents with each apartment having a differentconfiguration within the building.Reporting into the Residential Manager, you would be responsible for delivering friendly and efficient customerservice and create a secure, warm and welcoming environment for all our owners and assist with administrativeand operational support throughout the village when required.You will be responsible for the upkeeping of the communal areas, performing simple repairs and performingsecurity checks.Role Purpose:Our owners quality of life and care depend upon the safety and high standard of the facilities we provide, aswell as the facilities within their home. This role is playing a vital role in helping to keep these high standardfacilities for owners, a high standard village environment for all users meeting the business needs andguidelines.Key Skills & Requirements:Prominent level of flexibility and willingness to be on call when on duty as this is a live in role.To have a clear understanding of infection control and what you would need to do in case you were needed to help in an emergencyProblem solving skills.Strong verbal and written communication skills.Flexibility of approach in order to be able to carry out a variety of tasks and adapt to the needs of the villageCommitment to providing a high standard of customer care and customer satisfaction.Be an active listener who is able to show understanding of othersAbility to use your own initiative and work independently with little to no supervision.Excellent time management and organizations skills.Punctual and reliable.OtherTo reflect the organisation values through your behaviour every day.Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also DE&I policy/statementAV_CHP