Job Title

We are looking to recruit a friendly and enthusiastic Health Care Assistant to join our patient focused, caring and friendly GP Practice. The HCA will deliver treatment, preventative care, health promotion and patient education and support the practice nursing team in the delivery of nursing services. They will also help the surgery achieve QoF targets. Experience working within a General Practice environment is desirable and phlebotomy skills are essential, salary is negotiable depending on experience. A friendly personality, competent clinical skills, together with an interest in further training and personal development is vital. The ability to work autonomously within a busy team environment is essential. Main duties of the jobRole/Job Summary: Conduct audit and patient screening in pursuance of the objectives of the Quality & Outcomes Framework (QOF). To provide treatment room services to patients of the practice, within the training and professional competence of the post holder. Support the Doctors and Nursing/HCA teams in providing an effective level of care to the practice patient population. Undertake tasks and duties as delegated by the practice nurse leader or suitably qualified regulated professional. Ensure own actions are professional and consistent with practice policy/protocols. About usRosebank Health Is a large well-established training practice of 40000 patients. We operate from spacious, purpose-built premises on four sites in the Gloucester area. We have a wide clinical team including GP Partners, Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, Paramedics, HCAs, Phlebotomists, Pharmacists, Social Prescribers and a Physiotherapist, who are all well-supported by a large team of committed administrative staff. Job responsibilitiesJob Title: Health Care Assistant Accountableto: Nurse Partner and Nurse Manager Salary Range: Based on experience Contract Type: Permanent Hours: Part time/Full time - up to 37.5 hours per week Purpose: To assist the GPs and Practice Nurse Team inthe service and delivery of the care management of the Practice population Job Summary: To assist inpatient care and practice related duties as directed by and under thesupervision of a registered healthcare professional. To have a knowledge of chronic disease managementand provide support in the delivery of QoF. To assist with the ordering process across all 4 practice sites. Place of employment: The mainplaces of employment are to be Rosebank Surgery, 153b Stroud Road, Gloucester,GL1 5JQ, Bartongate Surgery, 115 Barton Street, Gloucester, GL1 4HR, SevernvaleSurgery, St James, Quedgeley, Gloucester, GL2 4WD and Kingsway Health Centre,Rudloe Drive, Kingsway, GL2 2FY. _______________ KeyResponsibilities Clinical skills health and well-being Undertake, record and follow guidelines for the tasks for which you have received appropriate training Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations: blood pressure pulse rate and rhythm O2 sats peak flow temperature height and weight body mass index application of basis non-adherent dressing new patient health checks Venepuncture ECG Prepare and maintain environments and equipment before, during and after patient care interventions Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Support and monitor patients during nebulisation therapy Assist GP with minor operations/coil fit/implant insertion Information processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Maintain confidential or information relating to patients, relatives, staff and the Practice Take the necessary precautions when transmitting information Communication Communicate effectively with other team members Communicate effectively with patients and carers,recognising their need for alternative methods of communication Personaland people development Take responsibility forown developmental learning and performance, including participating insupervision Take responsibility formaintaining a record of own personal development To recognise andunderstand the roles and responsibilities of individuals working in theprimary health care team Be aware of the legal issuespertinent to the role of a HCA Be aware of QoF and thedelivery of this in practice Health,safety and security Use the personal securitysystems within the workplace according to practice guidelines Identify the risksinvolved in work activities and undertake them in a way that manages therisks Use appropriate infectioncontrol procedures and maintain work areas in each clinical room so thatthey are clean, safe and free from hazards reporting of any potentialrisks identified, including hand washing universal hygieneprocedures collection and handlingof laboratory specimens segregation and disposalof waste materials decontamination ofinstruments and clinical equipment reporting and treatmentof sharps injuries dealing with blood andbody fluid spillages assist patients andcolleagues in adopting sound infection control measures Understand and apply theprinciples of the cold chain Ensure safe storage,rotation and disposal of vaccines and drugs within area of responsibility Know the generalprinciples of first aid and resuscitation to be able to undertake initialactions as appropriate Be aware of statutory childhealth procedures and statutory local guidance and referral criteria Know the health andsafety policies and procedures within the workplace, including fireprocedures, maintaining documentation, monitoring and maintaining ofequipment and furniture within your areas of responsibility Use the computer monitorsafely Be able to identify therisks to health of microbiological and chemical hazards within the workingenvironment according to the Control of Substances Hazardous to Health ServiceImprovement Be aware of and, ifappropriate, assist in current clinical audit Work with colleagues inthe team on the development of current and new services and otherinitiatives Deal with requests frompatients and clinical staff for health information leaflets Quality Alert other team membersto issues of quality and risk in the care of patients Ensure own actions areconsistent with clinical governance systems Practice in accordancewith agreed standards of care Enable patients to accessappropriate professionals in the team Ensure stock items underyour control are ordered and available in the treatment and consultingrooms Know how clinicalgovernance affects the HCA role and bring to the attention of more seniorstaff any specific risk situation Know the Practicespolicies, especially the whistle-blowing policy. Be able to manage yourown time effectively Equalityand diversity Act in ways thatrecognise the importance of peoples rights, interpreting them in a waythat is consistent with procedures Respect the privacy,dignity, needs and beliefs of patients and carers Understand basic legaland communication issues regarding child abuse, family violence, vulnerableadults, substance abuse and addictive behaviour Act as a chaperone This job description is not anexhaustive list of duties, but is designed to give a general indication of therange of work undertaken and will vary in the light of changing demand andpriorities within the Practice. Substantive changes in the range ofwork undertaken will be carried out in consultation with the jobholder. Person SpecificationQualificationsQualified in Phlebotomy Qualified To NVQ level 3 Previous HCA experience The Care Certificate completed NHS experience Understanding of QOF Flexible, reliable and responsive to change Demonstrates motivation, reliability and commitment to team working Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.#J-18808-Ljbffr