What's involved with this role:Job Title: Business Support Admin OfficerRef: S Tyneside 5273808Pay rate: £13.05 per hour PAYEWorking Arrangement: Office basedAdditional requirements: A DBS may be requiredThe role:We are seeking a Business Support Officer to provide vital administrative support to the Housing Complaints Team.Key responsibilities:Monitoring the complaints mailbox on a daily basis Logging incoming complaints and feedback accurately Sending acknowledgements in a timely manner Assigning complaints to the appropriate officers or teams for investigation Raising orders through the finance system for remedy paymentsWhat the client is looking for:4 GCSE’s including Maths and English or equivalent or equivalent Business Administration Level 2 or equivalent in an appropriate discipline Significant experience of working as an administration or business support officer Experience of using IT packages e.g. Microsoft Office (Word and Excel) Experience of dealing with the public both face to face and on the telephone Excellent verbal and written communication skills Advisory and guiding skills Good organisational skills Excellent literacy and numeracy skills Able to work under pressureHow to ApplyQuote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended.We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.1Job Ref: S Tyneside 5273808Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.Please do try to resist contacting us with requests for progress updates.We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.#J-18808-Ljbffr
Job Title
Business Support Admin Officer