Job Title

Family Support Worker (Attendance & Pastoral) | Fantastic Secondary School | Westminster EdEx are working with a fantastic Secondary School in the Borough of Westminster! They are looking for a Family Support Worker (Attendance & Pastoral) who will be instrumental in the schools focusing on raising the attendance across all year groups. This is a full time, term-time only position with the option of either taking you on directly or via timesheets initially. Please note - You shall be required to drive a minibus and pick students up from their homes. This Family Support Worker (Attendance & Pastoral) will have an abundance of responsibilities, and it will require someone who is calm & collected, but also able to influence them when needed. The Head Teacher is super compassionate and will always go the extra mile for her pupils 'staff. This has been critical in their success as a School over the past 3-4 years. The areas of focus are the following: Family PartnershipBuild strong, trusting relationships with families to enhance student participation and school connection.Carry out home visits to better understand family situations and provide personalised guidance or intervention.Act as a bridge between school and home, ensuring parents/carers are regularly updated and actively engaged in their child's learning journey. Attendance DevelopmentProactively identify students with concerning attendance patterns and collaborate with families to establish clear, practical improvement strategies.Track and analyse attendance trends to assess the success of support measures and adjust approaches accordingly.Keep staff and families informed with timely updates on attendance progress and agreed action plans.Partner with primary schools and transition teams to ensure a seamless Year 7 start for new pupils.Coordinate tailored support for students preparing for key academic transitions, such as GCSEs and A-Levels. Integrated Support ServicesEvaluate the individual needs of students and their families to connect them with the right internal and external support services.Signpost or refer families to specialist agencies offering emotional, medical, or financial assistance as needed.Liaise with professionals from across sectors - including health and social care - to deliver holistic, joined-up support. Crisis ResponseOffer timely, responsive support to students and families facing urgent challenges that may disrupt education or wellbeing.Work collaboratively with school teams and external partners to implement effective crisis intervention plans.Record safeguarding concerns using CPOMs and maintain close communication with the school's safeguarding leads. Home Learning & Family Education SupportHelp parents/carers foster an environment at home that encourages attendance, learning and homework engagement.Raise parental awareness of the value of consistent education and their role in promoting positive outcomes.Coordinate informative workshops and sessions covering topics such as parenting strategies, health, and education.Share resources and guidance with parents to help them support their child's progress, including signposting to online tools. Advocacy & InclusionRepresent the voice and needs of students and families within the school environment, ensuring they are heard and supported.Collaborate with school staff to shape inclusive policies and a welcoming atmosphere for all families. Documentation & ReportingKeep detailed and confidential records of family engagement, support actions, and student progress.Log interventions and outcomes in line with safeguarding and data protection protocols.Produce reports and summaries of family support activity for school leadership and relevant external partners. Does this sound like the Family Support Worker (Attendance & Pastoral) opportunity for you? If so, read on below to get a further understanding! JOB DESCRIPTIONFamily Support Worker (Attendance & Pastoral)Focusing on: Family PartnershipAttendance DevelopmentIntegrated Support ServicesCrisis ResponseAdvocacy & InclusionDocumentation & ReportingHome Learning & Family Education SupportSeptember 2025 startFull Time / Term Time Only£33,291 per annumLocated in the Borough of Westminster PERSON SPECIFICATIONMust be a caring & compassionate individualPrevious experience in a similar role, or working with teenagers is crucialMust be able to driveEager to get stuck in and go above & beyond for allMust be able to work within a large team SCHOOL DETAILSGraded Good w/ Outstanding featuresLeading training SchoolPlenty of CPD opportunities throughoutLocated in the Borough of WestminsterGood Tube Links - Central, District and Circle Line If you are interested in Family Support Worker (Attendance & Pastoral) opportunity, interviews / lesson observations can be arranged immediately!! Apply for this Family Support Worker (Attendance & Pastoral) opportunity by sending your CV to Ryan at EdEx. You will be contacted by your personal consultant (if shortlisted)! Family Support Worker (Attendance & Pastoral) | Fantastic Secondary School | Westminster INDTA