Job Title

Be Part of Something Exceptional – Join Hallmark Care Homes as a Dementia Care ManagerLocation: Midford Manor Hours: 40 hours per weekType: Permanent, Full-TimeSalary: Competitive Reporting to: General ManagerAt Hallmark Luxury Care Homes, we don’t just provide care — we create communities where people live with dignity, joy, and purpose. Since 1997, our family-run organisation has been driven by strong values, heartfelt relationships, and a commitment to delivering the very best in relationship-centred care.As a Dementia Care Manager, you’ll be at the heart of that mission.The OpportunityThis is more than a job. It’s a calling.You’ll lead our dedicated dementia community at Midford Manor, managing and inspiring a caring team to deliver compassionate, evidence-based care. With support from our Head of Relationship Centred Care and Dementia Relationship Practitioner, you’ll champion Hallmark’s award-winning dementia strategy and help shape a vibrant, inclusive environment where residents and families feel valued, supported, and seen.We don’t focus on tasks — we focus on people. And we’re looking for someone who shares that passion.What You’ll Be DoingLeading the day-to-day management of the dementia communityEmbedding Hallmark’s relationship-centred dementia strategy at every levelCoaching and developing team members to deliver truly exceptional careSupporting families and helping them become partners in their loved ones’ careBuilding strong local links and representing Hallmark within the dementia communityEnsuring compliance with CQC standards and Hallmark’s quality frameworkManaging assessments, care planning, audits, recruitment, and complianceWho You AreYou are a passionate advocate for dementia care, with proven experience in managing dementia services in residential or nursing care settings. You lead with warmth, empathy, and quiet confidence — always looking to raise the bar and inspire those around you.You’ll also bring:A deep understanding of person-centred and relationship-centred careStrong knowledge of regulatory frameworks and best practice in dementia careA proactive, inclusive, and approachable leadership styleThe ability to engage meaningfully with residents, families, and professionalsThe courage to challenge poor practice and drive positive changeWhy Hallmark?At Hallmark, we believe in helping people thrive — and that includes our team. When you join us, you become part of a company that is big-hearted, inclusive, and committed to your growth.What we offer:A values-led culture where people truly come firstCareer development and industry-leading trainingHealth and wellbeing support including pension, life assurance, and optional healthcareHallmark Rewards – our exclusive perks and discount platformA great work-life balance in a supportive and positive environmentPlease be aware that we are unable to offer sponsorship for this role. Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options you’d like to request, please let the recruitment team know when making your application.