Job Title

Operational Excellence Manager - Contract Opportunity£650/day | Inside IR35 6 months Remote / UK-based clientKey Focus Areas:Creation of best practice playbooks across bidding, RFP, and product delivery processesMapping and optimisation of high-level decision-making frameworks and order-to-cash (O2C) processesDefine handover points, clarify roles & responsibilities, and document KPIs and success metricsLead on embedding operational best practices across Technology, Services, and Tech Services teamsPartner closely with stakeholders to shape user-case driven processes and support cross-functional collaborationExperience Required:Proven background in Operational Excellence, Transformation, or Process ImprovementAbility to translate strategy into actionable, scalable processes with clear governanceExperience creating frameworks around decision-making, KPIs, and service handoffs