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Job Title


Account Optimization Manager


Company : HBX Group


Location : exeter, south west england


Created : 2025-08-11


Job Type : Full Time


Job Description

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.JOB DESCRIPTION:Account Optimisation Manager – UK & Benelux Region (London Focus)Location: Remote or Hybrid (London Office)Reporting to: Area ManagerEmployment Type: Full-TimeAbout the RoleWe’re looking for a data-driven, commercially minded Account Optimisation Manager (AOM) to join our UK & Benelux team, with a strong focus on the London market. Working as part of a high-performing, collaborative team, this role is designed to work in tandem with an Account Manager, forming a strategic partnership to drive long-term, sustainable growth for our hotel partners.As an AOM, you’ll be a trusted business advisor, leveraging data insights to optimize inventory, improve conversion, and enhance partner performance. You’ll play a key role in shaping and executing account growth plans, negotiating campaigns and promotions, and ensuring the right commercial conditions are in place.Key ResponsibilitiesInventory Management & OptimizationAnalyse historical data and market trends to inform strategyMonitor booking patterns and negotiate rates and availability accordinglyCollaborate with Account Managers to build and execute joint account plansConduct performance monitoring and share insights with partnersNegotiate special offers and campaigns to boost conversionMaintain accurate records in internal toolsParticipate in weekly tandem meetings and joint supplier interactionsWhat You’ll BringStrong understanding of the London hotel marketExcellent communication and collaboration skillsAbility to work independently and as part of a teamPassion for data analysis and commercial strategyHighly organised and efficient with attention to detailExperience with tools such as Salesforce and TableauWays of WorkingOperate in a tandem model with an Account ManagerAlign on shared goals and strategies through weekly planning and performance reviewsBuild influential partnerships with hotel suppliers through consultative engagementAdapt account growth plans based on hotel performance and market dynamicsWhy Join Us?Be part of a redefined commercial approach focused on measurable impactWork in a collaborative ecosystem with cross-functional teamsHelp shape the future of our product offering in a key strategic regionAt HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.Have the opportunity to build strong and lasting business relationships and friendships from around the world.Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.