Job Title

Guest Services Manager Ansty Hall | Coventry Why join us? Competitive salary, benefits and we pay above the Real Living Wage. 29 days holiday (increasing with length of service) We operate a discretionary service charge system. 50% Discount on food and beverage across all Exclusive properties Really big discounts of room nights across all Exclusive properties Free gym access where available dedicated classes. B Corp accredited and commitment to improving our People, Product and Planet. Were looking for a confident Guest Services Manager to lead our front-of-house team at Ansty Hall Hotel . Youll be the face of the guest journey from warm welcomes to smooth check-outs ensuring every stay is seamless and memorable. What you''ll do: Lead daily front-of-house operations Support and coach your team Handle check-ins, check-outs, room allocations and guest queries Maintain guest-facing spaces to the highest standard Act as Duty Manager when required What youll bring: 1 year in a front office or guest services management role Strong leadership and people skills Professional, guest-focused approach Working knowledge of PMS systems and Microsoft Office Calm, solutions-focused mindset Join a character-filled country house hotel and help us deliver unforgettable stays.55b20050-bc17-4e5d-bfce-3c406318dffc