Job Title

2R4 Ltd is a franchise of Black Sheep Coffee, known for premium Robusta coffee and a strong commitment to sustainability and social responsibility. We are looking for an experienced Assistant Manager to support the management team and oversee the daily operations of our coffee shop. The ideal candidate will possess a passion for delivering exceptional customer service, have solid experience in retail or hospitality management, and a drive to create an outstanding coffee experience for our customers.Main duties include:•Assist in overseeing all aspects of shop operations, ensuring smooth and efficient workflows across the team. •Ensure high levels of customer service, promptly addressing inquiries and resolving complaints. •Monitor and contribute to financial performance, including budgeting, cost control, and revenue management. •Manage inventory, coordinate orders, and perform regular stock checks to ensure supply meets demand. •Motivate the team to achieve sales targets and operational objectives.Skills and Education:•Proven experience in business management or a similar role. •Strong leadership and team management skills. •Excellent organisational and multitasking abilities. •Proficient in problem-solving and decision-making. •Exceptional communication and interpersonal skills.#J-18808-Ljbffr