Job Title

Job Title:SOC Technical Security Service Delivery Manager Location:Hybrid (Birmingham-based) Employment Type:Full-time Clearance:Must hold or be eligible for UK SC Clearance Salary:£75,000 - £85,000+ BenefitsAbout the Role Our client — a leading global technology consultancy and one of the world’s largest cybersecurity services providers — is seeking a SOC Technical Security Service Delivery Manager to support their growing Security Operations Centre (SOC) business. This is a strategic and hands-on role where you'll be the key bridge between clients and operational teams, ensuring smooth delivery of security services, incident response coordination, and ongoing vulnerability management. If you’ve got a deep background in cybersecurity operations, excel under pressure, and know how to guide both clients and internal teams, this could be your next big step.What You’ll Be Doing Acting as theprimary point of contact for clientson SOC service matters, including escalations and incident updates Leadingmajor incident coordination , including investigation, containment, and remediation activities Managingclient-facing service reviews(weekly/monthly), presenting clear reports and insights Supporting internal delivery teams to ensure SLAs are met and quality standards maintained Overseeingvulnerability scanning and prioritisation , and guiding clients on remediation Supporting and managing IDS/IPS configuration and updates Driving continuous improvement across service delivery processesWhat We’re Looking For 10+ years in Security Operations or SOC-related service delivery Strong technical understanding ofincident response, vulnerability management, IDS/IPS Proven experience handlingclient relationships, stakeholder management , and crisis situations Excellent communication skills — both technical and non-technical Experience leading cross-functional teams in fast-paced environments Relevant certifications (e.g. CISSP, GCIH, CICM) UK SC clearance or eligibility to obtain itNote: Any applicant must hold or be eligible for UK SC ClearanceWhat’s on Offer Opportunity to work with some of the most recognised security technology providers globally Hybrid working with a strong emphasis on flexibility and work-life balance Career progression within a rapidly expanding security practice Comprehensive benefits including private healthcare, pension, and tailored L&D opportunities Inclusive workplace with active diversity networks and well-being supportReady to take ownership of critical security service delivery for enterprise clients? Apply now to join a world-class team making real impact in today’s cybersecurity landscape.