Job Title

Job Overview As an Employment Coach in Leicester and Market Harborough, you will play a crucial role in supporting individuals who have been out of work for extended periods. The DWPs Restart Scheme aims to break down employment barriers and help participants transition back into sustainable employment. Your primary responsibility will be to provide tailored support to Universal Credit and Job Seeker Allowance claimants, ensuring they receive the necessary guidance and resources to find suitable work.The Employment Coach will facilitate a range of employability and personal development interventions, via 1:1 and group-based learning and development sessions. They will provide participants with comprehensive initial diagnostic assessments, plan and deliver their learning & development, evaluate and measure their progress and impart guidance, knowledge and mentoring. Key Responsibilities Regularly engage with Restart Scheme participants to assess and understand their employment history, skills, aspirations, and support needs to develop a comprehensive understanding of each individuals situation. Offer tailored support based on participant profiles and create personalised SMART action plans. These plans should address specific barriers to employment, such as skills gaps, lack of experience, or other challenges. Assist participants in job searching, CV writing, interview preparation, and networking whilst providing guidance on accessing relevant training programmes. Work closely with employers, local government, and other partners to identify job opportunities and create pathways for participants. Regularly monitor participants progress, adjusting support as needed to ensure that participants remain motivated and engaged throughout their journey. Evaluate cases individually and consider early access to support if work coach conversations indicate its appropriate. Maintain accurate records of participant interactions, progress, and outcomes on CRM system, Aptem. Achieve contractual Key Performance Indicator (KPI) targets including; quality assurance, equal opportunities & diversity, sustainable development, participant engagement, retention, training & qualification. General: Maintain an awareness of and actively follow and promote Company policies, including, but not limited to, Safer Recruitment, Data Protection, Information Security, Equal Opportunities, Health and Safety, Safeguarding, and Prevent Undertake any training as required by Company policy and take responsibility for professional development Other duties as assigned by the Contract Manager_This is not an exhaustive list of tasks; the employee will be asked to undertake other ad hoc tasks relevant to the scope and purpose of this role. This job description reflects the present requirements of the post, and as duties and responsibilities change/develop, the job description will be reviewed and be subject to amendment in consultation with the post-holder.__Please note: The successful candidate must be prepared to undertake an Enhanced DBS check (Childrens Barred list) and adult workforce._Job Type: Full-timePay: 28,000.00 per yearBenefits: Additional leave Casual dress Company events Cycle to work scheme Discounted or free food Employee mentoring programme Paid volunteer time Referral programmeWork authorisation: United Kingdom (preferred)Work Location: In person