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Join to apply for theBailiffrole atHM Courts & Tribunals Service (HMCTS) 4 days ago Be among the first 25 applicants Join to apply for theBailiffrole atHM Courts & Tribunals Service (HMCTS) General InformationSalary £24,202 Working Pattern Full Time Vacancy Approach External Location Bath, Bristol Region South West Closing Date 21-Aug-2025 Post Type Permanent Civil Service Grade AO Number of jobs available 1 Reserve List 12 Months Job ID 8718Descriptions & requirementsJob descriptionProud to Serve. Proud to keep justice going.As a bailiff you will play a vital role in the UKs Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives.For further information please visit the HMCTS Careers Microsite at UsHM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.We asked some bailiffs what they loved about their job, and are their responses:The abilities you need as a bailiff is the ability to listen, to be a good communicator and you need a persuasive manner to explain that its an order from the Courts that has to be carried out, whilst, showing great empathy for customers.I do love this job, its only my 3rd job since I left school, Im 58, my first job I had for around 39 years, I probably havent got another 39 left, but if I did, Id hope Im still a bailiff.Being a bailiff is incredibly rewardingyou are part of a select group within HMCTS, you can draw on the experience of colleagues who will always be on hand to give advice or support you when needed. Its not just a job- its who you are and how you deliver it.Your roleWe understand that this role will not suit everyone, but if you like a dynamic job that has different challenges each day a bailiff role may suit you.To be a successful bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations.As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet.You will be able to plan your days to manage your workload but be able to cope and adapt with plans changing at short notice.We give you the option of using your own car or, following successful completion of your probation period, a lease car, (UK driving licence required for a lease car) so a full licence entitling you to drive permanently in Great Britain is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems.If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied, then working as a bailiff may be the job for you.Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service.Were passionate about delivering Justice for everybody in the UK. That means having a diverse workforce that fully represents the people we serve so if you have the confidence and desire to make a difference and are interested, please apply.Please refer to the job description attachment for more information.Further InformationThe Bailiff role in HMCTS currently attracts a £1,000 per annum allowance. The Bailiff allowance is role specific, non-pensionable and can be reviewed, removed and/or changed at any time without notice and would end when moving to a different role.Standard full time working hours are 37 hours per week. This is a business-critical role requiring full time hours.TravelThis role requires extensive travel throughout Avon, Somerset and Gloucestershire.Skilled Worker VisaFrom 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria w a lower salary can be considered. Tfore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to for more information.Additional InformationWorking Arrangements & Further InformationThe MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.For nationally advertised role:all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its locations respective pay scale (any legacy arrangements/locations will need to be amended).Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.Flexible working hoursThe Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.BenefitsThe MoJ offers a range of benefits:Annual LeaveAnnual leave is 25 days on appointment and will increase to 30 days after five years service.T is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.PensionThe Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.TrainingThe Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.NetworksThe opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.SupportA range of Family Friendly policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on or Childcare Choices. You can determine your eligibility at Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens.Working for the Civil ServiceThe Civil Service Code sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following orderTo Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail ); To Ministry of Justice Resourcing team ();To the Civil Service Commission (details available)As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.Diversity & InclusionThe Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.A Great Place to Work for VeteransThe "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.For further details about the initiative and eligibility requirements visit: Interview SchemeCivil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.Civil Service Nationality RulesThis Job Is Broadly Open To The Following GroupsUK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window) listA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.Contact InformationMoJIf you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mailPlease quote the job reference 8718HMPPSIf you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mailPlease quote the job referenceJob Description AttachmentBailiff - Job Description.docx (Job Description Attachment)Select new fileApplication form stage assessmentsExperienceWe will assess your experience for this role via the following methods CV or Work History Specific licence requirements Applicants must hold a full Driving Licence and have access to a private vehicle. Evidence of Experience CV or Work HistoryInterview stage assessmentsInterview Dates Interview dates TBC (face to face at Bath Law Courts)BehavioursMaking Effective Decisions Delivering at Pace Communicating and InfluencingStrengthsStrengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .Use of Artificial Intelligence (Al)You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.Level of security checks requiredDBS StandardLNKD1_UKTJ Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Legal Industries Legal Services Referrals increase your chances of interviewing at HM Courts & Tribunals Service (HMCTS) by 2x Get notified about new Court Officer jobs inBath, England, United Kingdom . 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