We’re Turtl, the world’s first Revenue Content platform. Founded in 2015, we’re trusted by hundreds of global brands like Cisco, EY, and Deloitte. From bootstrapped beginnings to angel backing, we secured Series A funding from Octopus Ventures in 2021.‘ What's Revenue Content?’ we hear you ask. It’s content that doesn’t just look good; it delivers real business growth. For too long, marketers have poured money into content but struggled to prove its payoff. That’s the revenue gap – where dollars go in but results don’t come out.Turtl closes that gap, turning content into a serious pipeline and revenue player. With Turtl, businesses invest in content with confidence, assured their effort drives real commercial returns.But we’re not just here to help businesses grow. We’re passionate about helping our people grow too.We now have 440+ customers and 100+ team members. So if you’re ready to embrace a new challenge, now is the perfect time to join our dynamic team.LONDONOur London office is located within WeWork, Spitalfields, a unique coworking space in the heart of East London's tech hub. With an open-plan space, ideal for collaborative working and networking, this is home to a broad range of teams including Marketing, Customer Success, Sales, Finance, Legal and People teams. We have on-site cafe, rooftop terrace/bar, weekly wellness and cultural events, as well as fully stocked kitchens within the building.THE ROLEWe’re looking for a strategic and hands-on Head of Revenue Operations to join our team and lead the operational backbone of our go-to-market motion. You will drive clarity, predictability and efficiency across Marketing, Sales and Customer Success through systems, data and process. As we scale toward profitability, this role is pivotal in shaping how we grow.You will manage our GTM systems (HubSpot, Chargebee, Planhat), own forecasting processes, align cross-functional teams and deliver best-in-class reporting. You will work closely with Marketing, CS and GTM leaders, and work with decentralised operations roles, to ensure that every part of the revenue engine runs effectively.WHAT YOU’LL DOOwn RevOps Strategy and ExecutionDefine and execute a clear RevOps strategy & roadmap aligned to company objectivesDesign and improve workflows across our GTM from lead to retentionLead Systems and InfrastructureOwn GTM systems including CRM (Hubspot), Clay, Cognism, Sales nav, Planhat, and interface between those systems and our subscription management tool (Chargebee).Responsible for system architecture (within/across GTM systems), data consistency and tech stack optimisationForecasting and Pipeline GovernancePartner with Marketing, Sales and CS leaders to improve forecasting and pipeline disciplineDeliver reporting on revenue, renewals and expansion to exec and board levelReporting and AnalyticsOversee dashboards for marketing, sales and CS performancePartner with Marketing on attribution, funnel analysis and campaign ROICustomer Lifecycle EnablementCollaborate with CS, Product Marketing and Tech Touch to automate customer communications and data managementSupport customer success and renewals through data and workflow toolingIndirect Team LeadershipCollaborate effectively with cross-functional contributorsBuild scalable and efficient operational processesWHO YOU ARE5–8 years in Revenue Operations or GTM Operations roles within B2B SaaSExperience managing reports or leading cross-functional projectsHands-on experience with GTM tools, especially HubSpot, Chargebee and PlanhatFamiliarity with subscription SaaS business models and processesPrior ownership of forecasting, CRM and reporting is essentialExperienced with HubSpot and billing systems like ChargebeeDeep knowledge of GTM data flows and SaaS metrics such as CAC, LTV and NRRStrong track record in forecasting, pipeline management and revenue reportingComfortable building dashboards and attribution modelsSkilled in cross-functional process design across Marketing, Sales and CSStrategic and hands-on, able to operate at both exec and detail levelClear communicator who collaborates across functionsData-driven and detail-oriented with a mindset for simplificationAble to influence and align senior stakeholdersAdaptable and comfortable in a scaling business environmentWHAT WE OFFERWe offer a competitive base salary, share options within Turtl, and a generous holiday allowance of up to 25 days per year (plus bank holidays) with an extra day off for your birthday. Our benefits include private medical insurance, group income protection, life assurance, and enrollment in our workplace pension scheme. You'll also have access to our holiday trading scheme, Benefithub, Pluxee for gym discounts and wellness perks, and a range of additional savings and benefits. At Turtl, we embrace a flexible hybrid working approach, allowing you to split your time between home and our office.EQUAL OPPORTUNITIES STATEMENTTurtl is an equal opportunity employer and is committed to growing a diverse workforce that represents all people regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity. We encourage applications from all backgrounds and will make any recruitment or interview adjustments to ensure a comfortable candidate experience. #J-18808-Ljbffr
Job Title
Head of Revenue Operations