Job Title: Assistant Venue ManagerFor a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Location: Tite & Locke, Platform 3, Lancaster Railway Station Reports To: Venue Manager Contract Type: Full-Time (4 shifts/week, 4045 hours) About Us: Tite & Locke is a multi-award winning station pub perched proudly on Platform 3 at Lancaster Railway Station. Run by Lancaster Brewery, were all about quality beer, characterful service and a welcoming space for locals and visitors alike. With 24 lines (including 12 rotating craft keg and 6 cask), we champion the best of Lancaster Brewery alongside exciting guest beers.Were a wet only venue - but dont mistake that for simple. With live music nights, station collaborations and a vibrant customer mix, no two days are the same. About the Role: Were looking for a proactive, dependable Assistant Venue Manager to support our Venue Manager in the smooth day-to-day running of this one-of-a-kind pub. From leading shifts and coaching the team, to overseeing cellar care and station liaison, this role is hands-on and varied.If you love beer, live music and creating memorable customer experiences in a fast-paced, friendly setting - read on! The Offer: 4045 hours a week, across 4 shifts (612.5 hours each) Weekend on/weekend off pattern for proper work-life balance Fixed rota pattern with rotas published at least 2 weeks in advance Progression pathways within Lancaster Brewery Key Responsibilities: Leadership & Team Support Lead by example during shifts, supporting and coaching team members Help onboard and train new starters Foster a positive, supportive working environment Customer Experience Ensure friendly, prompt, and knowledgeable service Make every customer - regulars, commuters, visitors - feel welcome Operational Support Support day-to-day venue operations including opening/closing Maintain high standards of cleanliness, safety, and presentation Live Music & Events Help coordinate fortnightly live music and in-house events Support event setup and guest experience Health, Safety & Station Liaison Ensure safety, licensing and cleanliness compliance Work closely with station staff to manage shared space protocols Cellar & Stock Management Support cellar upkeep, stock rotation, and ordering Maintain product quality and correct line cleaning practices Cash Handling & Reporting Manage tills, end-of-day cashing up, and weekly reporting What Were Looking For: At least 2 years experience in hospitality, with time in a supervisory or management role Customer-focused with a passion for beer and good service Calm, proactive and reliable under pressure Comfortable taking responsibility and leading solo shifts Personal License holder (or willing to obtain one) Desirable Extras: Cask ale and craft beer knowledge Cellar and line-cleaning experience EPOS and stock control experience Experience in a busy, fast-paced environment What Youll Get: Consistent alternate weekend off rota 30% staff discount at all Lancaster Brewery venues (post-probation) Access to Wagestream for early pay Training & career development through Lancaster Brewery A friendly, tight-knit team in a genuinely unique venue Hands-on involvement with a fantastic beer range and live eventsJob Type: Full-timePay: 25,000.00-28,000.00 per yearBenefits: Employee discountWork Location: In person
Job Title
Assistant Venue Manager