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Job Title


Business Analyst (work from home)


Company : Intellectual Property Office


Location : Newport, Wales


Created : 2025-08-14


Job Type : Full Time


Job Description

Business Analyst - Newport About the job Business Analyst As a Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle as part of a multidisciplinary team. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose by meeting business needs, user needs and IPO standards. You will also be modelling processes for use within the project and for post-implementation reference. This is an excellent opportunity for individuals to join our team at a time where the IPO has set out to help people grow the UK economy by providing an IP system that encourages investment in creativity and innovation. This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Translate business problems and user needs into a set of detailed requirements Document, critically review and model business processes and business rules Utilise a 'toolkit' of techniques and methodologies i.e. user stories, use case diagrams, SWOT analysis, mind maps, power-interest grid to capture, investigate and analyse data and information. Identify, shape and specify business options to enhance existing services or build new services Contribute to the IPO's Business Analyst community to share knowledge Background in Business Analysis or Process Improvement Knowledge and/or understanding of Business Analysis principles and techniques Experience with project delivery methodologies A BCS International Diploma in Business Analysis is desirable. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.Telephone: 01633 433189 Alongside your salary of 35,579, Intellectual Property Office contributes 10,307 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. ~ Unlimited Pluralsight video learning access ~ Access to Microsoft's ESI training suite ~ Hybrid working with no core hours ~ Substantial support for career progression ~25 days annual leave moving to 30 days in annual increments ~ For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.Interviews for this role will be carried out in person at our Newport Office. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .