Get AI-powered advice on this job and more exclusive features. Customer Success Executive (6-Month Fixed Term) London | Hybrid - with the opporunity to travel. We’re looking for a proactive, organised, and customer-focused individual to join our team as aCustomer Success Executiveon a 6-month contract. You’ll help deliver high-profile international events in theiGaming (online gambling and betting) industry , working across digital platforms, live experiences, and internal teams to ensure an exceptional customer journey. What You’ll Do Respond to visitor, exhibitor, and contractor queries via email, phone, social media, and live chat. Review and approve affiliate registrations following set guidelines. Create and schedule customer communications. Support event apps, digital tools, and online platforms. Assist in creating guides, FAQs, and other customer resources. Help run webinars and virtual onboarding sessions. Monitor feedback and prepare simple reports on customer queries and satisfaction. Work with marketing, sales, and operations to align customer communications. Provide on-site event support including check-in, help desks, and survey administration. What We’re Looking For Experience in customer service, event support, or client-facing roles. Comfortable with digital tools and basic content management systems. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple tasks. Confident interacting with customers online, by phone, and in person. A team player with a positive, problem-solving mindset. If you’re passionate about delivering great customer experiences and want to be part of a fast-paced global team in the exciting iGaming industry, we’d love to hear from you.Apply now and help us make these world-class events a success! Seniority levelSeniority level Entry level Employment typeEmployment type Contract Job functionJob function Customer Service Industries Events Services Referrals increase your chances of interviewing at Rethink by 2x Sign in to set job alerts for “Customer Solutions Specialist” roles.Customer Operations Executive - Global Luxury Fashion HouseLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 5 days ago Senior Customer Success Operations SpecialistLondon, England, United Kingdom 1 week ago Leeds, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago Leeds, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London Area, United Kingdom £24,000.00-£26,000.00 1 month ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago Executive Business Partner, Large Customer SalesLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 6 hours ago Maidstone, England, United Kingdom 4 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 4 days ago Customer Experience Agent (Technical Support)London, England, United Kingdom 1 month ago SEND Global Customer Registration Manager (12 Month Maternity Cover)London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago Romford, England, United Kingdom 13 hours ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago Greater London, England, United Kingdom 6 days ago London, England, United Kingdom 2 weeks ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 6 days ago London, England, United Kingdom 9 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr
Job Title
Customer Solutions Specialist