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1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. OverviewSeeking an experienced Network & Communications Manager to lead IT network and communications operations, governance, and strategy. The role covers WAN, LAN, WLAN, firewalls, telephony, mobile infrastructure, and data centre/server rooms, with a focus on lean processes, scalable solutions, and continuous improvement. Network & Communications ManagerOverviewSeeking an experienced Network & Communications Manager to lead IT network and communications operations, governance, and strategy. The role covers WAN, LAN, WLAN, firewalls, telephony, mobile infrastructure, and data centre/server rooms, with a focus on lean processes, scalable solutions, and continuous improvement.Key ResponsibilitiesOrganisation & GovernanceLead and manage network and communications services, ensuring operational excellence. Define and implement standards, policies, and procedures. Ensure KPI targets are met and evolved to match capability and maturity. Report on service status to leadership.OperationsManage network tools, updates, patching, and security compliance. Provide coverage for both core and out-of-hours support. Ensure services are documented, supported, and reviewed throughout their lifecycle. Deliver service improvements while maintaining budgets.CollaborationBuild strong relationships with internal stakeholders and 3rd party partners. Manage partner performance against SLAs and KPIs. Support wider IT service delivery goals.Strategy & VisionDevelop team roadmaps and strategies. Prioritise requirements and manage expectations. Oversee budgets, risk registers, and capability mapping. Identify and implement service improvements.LeadershipSet and align team objectives. Conduct talent reviews and manage recruitment. Promote open communication, feedback, and a high-performance culture. Inspire and engage teams through clear direction and shared goals.Skills & ExperienceStrong technical knowledge of networking systems, software, and suppliers. Hands-on IT service management experience (ITIL, BSc/MSc desirable). Familiarity with tools such as ServiceNow, Freshservice, Jira, Workday. Excellent people management, communication, and change leadership skills.Additional RequirementsFlexibility for out-of-hours work and occasional travel. Ability to meet security clearance requirements for certain sites. Comfortable with some physical activity, such as moving IT equipment.CompetenciesInnovative and solution-oriented. Strong influencing and motivational abilities. Flexible yet methodical, with excellent time management. Resilient under pressure and able to lead through change.Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Get notified about new Information Technology Network Manager jobs inLondon, England, United Kingdom . IT Manager - Network Manager - School - Field BasedWest Drayton, England, United Kingdom 2 weeks ago IT Service and Operations Manager/Head of IT Service and OperationsLondon, England, United Kingdom 5 days ago Information Technology Operations ManagerInformation Technology Operations ManagerSenior IT Problem and Major Incident ManagerLondon, England, United Kingdom 22 hours ago Hounslow, England, United Kingdom 22 hours ago London, England, United Kingdom 4 days ago Information Technology Operations ManagerLondon, England, United Kingdom 1 week ago London Area, United Kingdom £50,000.00-£70,000.00 18 hours ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 6 days ago London, England, United Kingdom 6 days ago London, England, United Kingdom 1 week ago Hounslow, England, United Kingdom 1 day ago London, England, United Kingdom 5 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago London, England, United Kingdom 4 days ago City Of London, England, United Kingdom £30,000.00-£30,000.00 23 hours ago London, England, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr