Job Title

Property Management LeadLocation: West End Office Based Salary: £45,000-£55,000 + Discretionary Annual Bonus Start Date: ASAP Type: Full-Time, Permanent- Monday - Friday 9am - 6pm About UsOur client is a boutique property company focusing on development and management of luxury property. The company oversees a prestigious portfolio of residential properties in Prime Central London, including Knightsbridge, South Kensington, and Belgravia. They manage a portfolio of circa 35 units, offering a personalised and high-standard service to high-net-worth individuals (HNWI).The RoleThey are seeking a highly experienced and proactive Property Manager to lead the department; however this role does not include managing a team as you will be the sole Property Manager. Reporting directly to the CEO, this is a replacement role for someone ready to take full control of a premium residential portfolio, delivering day-to-day operational excellence and a responsive, client-focused approach. We are looking for a property manager that will care for this portfolio.This is a full-time, office-based position, but regular property visits are essential to the role and out-of-hours emergency response is required.Key ResponsibilitiesOversee marketing of properties and instruct sub-agents * Liaise with agents regarding offers and prospective tenants * Review and assess tenant referencing * Regularly inspecting properties to ensure they are presentable * Manage all statutory requirements and safety compliance across properties and buildings * Coordinate regular block cleaning and maintenance schedules * Maintain tenant relationships and manage any issues that may arise * Manage check-in and check-out processes with inventory clerks * Organise and oversee end-of-tenancy works * Deposit handling * Ensure all legal property / tenant requirements and inspections are met * Prepare and manage property budgets and financial reporting * Oversee ongoing block and building management * Carry out any tenancy renewalsRequirementsMinimum 7 years of experience in residential individual property management in central London * Strong understanding of lettings and management processes including compliance * Experience dealing directly with HNWIs in a high-expectation service environment * Preferred: ARLA qualified (or working towards) * Comfortable using property management software (Arthur experience a plus, not required)Key SkillsAttention to detail with a professional manner * Excellent written and verbal communication * Calm and efficient conflict resolution * Impeccable attention to detail and organisational skills * Proactive customer service mindsetBenefitsCompetitive salary: £45,000-£55,000 * Annual discretionary bonus (based on company and individual performance) * 20 days holiday, increasing by 1 day for each year of service (up to 25 days) * Health insurance available