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Social Media Manager / Community StrategistLondon, United Kingdom Social Media Manager / Community StrategistDepartment:SocialLocation:LondonContracttype:Initial Fixed-Term ( 6- months)Full Time/Part time:Full TimeReporting into:Social Strategy LeadAbout Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos , , Mondelēz International, Unilever, TK Maxx and Pernod Ricard. In 2023, Ogilvy UK celebrated their75thanniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its12thyear. The Role:The Community Management team are a key part of the Ogilvy social team and help to make brandstrulymatter on social channels. We are the eyes, ears, and voice for global giants - creative, hungry digital natives who live in the feed and cut through the chaos of social. Through craft, we spark the right conversations, connecting our clients with the right people, at the right time, in the right place. In this role, y ou'll be helping manage online communities, creating content and engaging with the audience directly on various social media platforms. You'll contribute ideas for social media strategies and stay up-to-date on trends to create relevant content – maybe even shooting it yourself. You'll also work with other teams to deliver comprehensive social media campaigns for clients. We’re plugged into a 1,000-strong, fully integrated Ogilvy team, fuelled by a deep pool of shared knowledge and collaborative firepower. If that still sounds like somewhere you want to be,Key Responsibilities:Be the strategic social sleuth & brand architect:Craft the strategic social blueprint from online and social community insights. Stay plugged into the zeitgeist by devouring trend reports and campaign insights to keep social fresh. Breathe social channels such as Facebook, Insta, Twitter, YouTube, TikTok & beyond. Support building social and creative briefs and coordinate with interdisciplinary team to prepare well informed community management strategies around cultural moments. Be a social management tool expert:Expertly create and publish engaging content across all key social platforms. Command the insight toolkit ( Sprinklr , Google Trends, etc.) to turn data into action. Manage and own the content publishing process; scheduling, coordination of complex content calendars, QC of live posts. Champion social media best practices, ensuring every execution is flawless. Nail the administrative essentials: reports, scheduling, competitor reviews, and workflow management. Be the voice of the brand on social :Forge powerful internal & client relationships and get to the heart of client challenges and ensure seamless execution. Master the brand's voice, crafting compelling content that resonates with their online audience. Transform audiences into passionate social advocates and craft perfect reactive and proactive comments. Measurement and effectiveness: What’s working and why?Understand different social media performance and metrics. Deliver social reports with precisely the insights clients need to drive smart business decisions. Be a data detective and uncover the stories hidden in social metrics and turn them into strategic gold. Grasp client objectives and the competitive arena to ensure social delivers real results. Collaborate with analysts and media planners to report on channel results – community specific data. Understand the benefits of a test & learn strategy can create testing hypothesis. Be the gate keeper of brand safety:Cut through the chaos of social media and moderate complex comments in a very public forum. Live in the detail - one emoji can be the difference between the best comment you’ve ever read to a full blown crisis. Understand what flies on social for brands, what is over the mark and how to deal with it. BONUS: Bringing impactful ideas to life through content creation:Develop, produce, and distribute engaging, impactful content across various platforms (including social media posts and videos). Knowledge of latest viral and aesthetic trends on social is essential. This includes concepting and shooting quick-turnaround, phone-shot content that aligns with the brand's aesthetic and messaging. Proficiency in mobile content creation and editing software is essential. Requirements: Experience managing social media accounts and building online communities. Experience creating, scheduling, publishing content to social channels and highly proficient using software likeSprinklr, Meta and TikTok Ads Manager Tools. Experience concepting, filming and posting content to social media platforms is a bonus. Detail-oriented with strong written and verbal communication skills. Organized, analytical and excellent time management skills with a proven ability to manage multiple projects in a fast-paced environment. Willingness to take on new challenges and learn, constantly pushing the creative work to be best in class for social. Natural and effective collaborator, working effectively and seamlessly amongst an integrated agency team and comfortable and confident liaising directly with clients. A social media native, fluent in the digital landscape, inherent understanding of what works on social, blending left-brain analytical smarts with right-brain creative power. Stays up to date with social media innovations and leverages them to create great work. Ability to independently manage multiple priorities in a fast paced and deadline driven environment.How we help you Thrive: 25 days annual leave + 1 Volunteer Day Enhanced Maternity, Adoption and Shared Parental Leave We have a Flexible Working Model with core working hours: 10am – 4pm Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year Season Ticket Loan and Cycle to Work Scheme Life AssuranceOur ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us. We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible. We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments. If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying. Apply for this job* indicates a required field First Name * Last Name * Email * Phone Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about us? * Select... Are you authorized to work in the country where this job is located? * Select... Will you in the future require employer sponsorship to work where this job is located? * Select... What is your notice period? * Select... If yes, what brand are you affiliated with? What are your desired salary expectations? * Would you like your application to be considered under our Disability Confident ‘Offer an interview’ scheme? Select... Privacy disclosure * Select... Your privacy is important to us, you can find out more information on how we handle your data for recruiting purposes in ourPrivacy Notice Voluntary Equal Opportunities Questions (UK)At Ogilvy we pride ourselves on being an inclusive and equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We strive to recruit from a diverse range of candidates and create an environment which provides the right conditions for belonging. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, sexual orientation and physical or mental disability etc. (please note this is not an exhaustive list). We are also actively focussed on encouraging greater representation by bringing more under-represented talent into our organisation. 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