Go back Mersey and West Lancashire Teaching Hospitals NHS Trust Surgical Care NavigatorThe closing date is 02 September 2025Job Location: Whiston Hospital (Hybrid Working) AFC Band - Band 4 (12 months fixed term Secondment opportunity considered) An exciting opportunity to support the use of an innovate AI tool across Mersey and West Lancashire Teaching Hospitals which helps prioritise patients to prepare for surgery through self-care coaching prehabilitation programme has become available. The Surgical Navigator post will be introduced to primarily promote and support the onboarding of eligible patients to wait well for surgery at home with the support of the coaching programme. We are looking for an enthusiastic person to join our Surgical Team to communicate with our patients on the benefits of enrolling onto the prehabilitation 12 weeks programme and explaining to them on how to proceed with this offer. The role will also involve liaising with surgical and pre-operative assessment colleagues to track updates for this patient group. The Surgical Navigator will also be expected to generate and manage patient lists, liaising with appropriate clinical teams to capture outcomes of patient reviews ensuring data is captured accurately and divisional reports are available. Main duties of the jobPlan and organise activities to ensure weekly patient lists are prepared and made available to relevant clinicians for review. Attendance at weekly operational meetings Develop procedures for own work area and work within the boundaries of the departmental procedures. Receive complex patient level information and manipulate patient level data using excel and information dashboards. Ensure weekly patient lists are prepared and made available to 3rd Party Supplier for prehabilitation patient cohorts. Using existing in-house inpatient waiting list dashboard identify appropriate cohort of patients who require a harms review and export onto excel for divisional use. Manage timelines for review to take place and escalate where required if reviews are not carried out by clinicians within the agreed timeframe. Ensure the outcomes of the returned reviews are recorded accurately within digital patient notes. Ensure quality and accuracy of all data reports. About usMersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilitiesPlease ensure you have read through the attached Job Description and Person Specification before submitting your application. Advertising date: 19th August 2025 Proposed Interview date: TBC Please note, this post may close earlier than advertised if a sufficient number of applications are received. Person SpecificationOtherAbility to travel between Whiston and St Helens hospital locations by own car/ assisted driver SkillsExcellent verbal and communication skills Excellent numeric and accuracy skills Ability to organise own workload effectively and work under pressure Able to work effectively as a team member Able to work with minimum supervision Able to meet change demands and priorities with a flexible approach Demonstrates ability to engage and communicate with staff of all levels Report writing and presentations skills Analytical/reasoning skills QualificationsEducated to Diploma level and/or equivalent experience and/or equivalent qualification. Evidence of continuing professional development Knowledge & ExperienceExperience in an NHS administrative role Experience of working to deadlines and prioritising tasks. Knowledge of MS Office to include word and excel Experience of data entry Excellent keyboard skills Knowledge and understanding of pre-operative waiting times target definitions Knowledge of the Trust EPR, its functionality and working processes Experience MDT co-ordinator role Good knowledge of patient pathways of care through the clinical setting Knowledge of audit process Knowledge and experience of data analysis An understanding of national programmes relating to perioperative Care and Surgical harms review process. Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer nameMersey and West Lancashire Teaching Hospitals NHS Trust#J-18808-Ljbffr
Job Title
Surgical Care Navigator