Job Title

Service Designer (6 Month FTC), bolton, greater manchesterClient:Nicholson Glover Location:bolton, greater manchester, United Kingdom Job Category:Other - EU work permit required:Yes Job Views:3 Posted:22.08.2025 Expiry Date:06.10.2025 Job Description:Our client is a national law firm with a local heart. But they’re more than lawyers and financial experts – they’re people helping people navigate life’s ups and downs. Recognised among the Best Workplaces for Wellbeing, they champion diversity, sustainability, and community investment. Here, your voice shapes tomorrow’s client experience. As a Service Designer (6-month FTC), you’ll be the expert driving better client journeys. Using insight and research, you’ll: Lead workshops, map journeys, and pinpoint how to remove friction. Turn pain points into plans, blueprints, and tangible improvements. Influence teams across Client Experience, Insight, Marketing, and Change. Champion the client’s voice at every table, from senior meetings to frontline services. Keep an eye on trends and competitors, ensuring the firm stays one step ahead. This is strategic, hands-on work. You’ll juggle multiple projects, validate ideas with real feedback, and embed meaningful change that clients can feel. The ideal candidate will have: Strong experience in service design and a proven record transforming customer journeys. You’re a master of design thinking, journey mapping, and turning complexity into clarity. Experience within the professional services / law / financial services sector. Please note, we are looking for someone who can start immediately / by August at the latest. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.Check our Blog for more information. Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button. Created on 22/08/2025 by JR United Kingdom#J-18808-Ljbffr