Job Title

We are looking for a Data Quality Administrator. The role is as part of the data quality team working with and supporting the Data Managers. St Austell Healthcare is a paper-light environment, and all internal and external patient correspondence is stored within the correct patients electronic medical record on the practice clinical system, SystmOne. It is important that documents are easily located by all clinical and non-clinical staff. Advantages Include: 6 weeks holiday plus bank holidays per year Salary sacrifice electric car & bike schemes Main duties of the jobThe main elements of the role are: Processing all incoming correspondence (paper and electronic); Read coding critical elements of the information; Summarising Medical Records for newly registered patients; Support the data quality managers with the management of patients with long term conditions recalling them for annual reviews and taking responsibility for certain groups/cohorts of patients as experience in the work grows. About usSt Austell Healthcare has a strongmultidisciplinary team comprising GPs, ANPs, Nurses, Paramedics and Pharmacistsand an ethos for innovation and collaboration with health and social carepartners. We are an award winning, happy team and take pride in our work and thecare we offer our 38,000 patients. We are constantly seeking new ways of working toenhance service provision and the patient experience, introducing newtechnologies and methods of working to meet the expectations of our patientgroup. We are ambitious and wish to provide the best service we can for thepeople of St Austell and Mevagissey. Job responsibilitiesJob Summary The main elements of the role are: Processing all incoming correspondence (paper andelectronic); Read coding critical elements of the information; Summarising Medical Records for newly registeredpatients; Support the data quality managers with themanagement of patients with long term conditions recalling them for annualreviews and taking responsibility for certain groups/cohorts of patients asexperience in the work grows. Dutiesand Responsibilities Theduties and responsibilities to be undertaken may include any of the items inthe following list. Duties may be variedfrom time to time under the direction of the Team Lead, dependent on current& evolving practice workload and staffing levels. This role will be supported by other teammembers. Data processing: Sortand date stamp all incoming patient related mail Scanpatient related documents onto their electronic medical record within 24 hours, and retain original for 1 month. Accessall letters received electronically/via post and action as appropriate Addany additional information about the source of the document Forwardletters for coding or action to the appropriate teams or individuals Updatepatients Summary Care Records and resolve any consent conflicts CheckGMS1s for care homes and veterans. Also check the details havebeen entered correctly and the patient is registered at the correct site with acorresponding usual GP. Scan and code new patient questionnaires and send alcohol audit questionnaires if required. Sendletters to known Carers who are our patients, and action as appropriate Codedeceased patients, inform all staff at SAHC & data quality at RCH Treliske Inform home oxygen, Macmillan and District Nurses if any of their patients have passed away Codenewly pregnant patients and send them the information to self-refer to the midwives Dataquality searches to ensure accurate registration data (eg titles and correct phone numbers), and update these as needed. Summarising Records: Followingtraining the post holder will summarise incoming medical records onto SystmOne fornewly registered patients following protocols that are in place. Read coding: Followingtraining the post holder will be able to read code patient correspondencehighlighting the key points for both clinical and non-clinical staff to assessin future. Management of patientswith Long Term Conditions: Supportand deputise for the Data Quality Managers in managing and recalling specificcohorts of patients for regular reviews: Patientson disease registers in line with QOF requirements Person SpecificationQualificationsEducated to GCSE grade C and above in Maths and English or equivalent or substantial experience in similar role will be considered NVQII in customer care AMSPAR certificate CLAIT certificate ExperienceExperience of working in a busy environment Knowledge of medical terminology Awareness of confidentiality and data protection when handling sensitive information Previous experience within general practice Knowledge of Data Protection Act and how this is applied in General Practice Experience of using SystmOne computer system Awareness of the importance of safeguarding and procedures Read coding experience Summarising of Medical Notes Previous experience of working in a pressured environment Document scanning SKILLSSelf-motivated with the ability to use own initiative Ability to cope with change Able to work on own initiate and as part of a multi-disciplinary team Be able to multi-task and follow tasks through to their conclusion Ability to work with changing, and sometimes conflicting priorities, with supervision Ability to remain clam, friendly and professional under pressure Ability to solve problems within area of work/knowledge Good level of computer literacy. Effective oral communication and interpersonal skills Demonstrable experience of SystmOne. Demonstrable communication and people skills Flexible in approach to work Interested in/aptitude for learning new skills/taking on new challenges Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.#J-18808-Ljbffr