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Direct message the job poster from Guided Solutions International Candidate Manager │Medical DevicesAre you a skilled Biomedical Scientist with a passion for client interaction and education? An innovative digital pathology lab is looking for a dynamic professional to join their team in a unique hybrid role combining specialist laboratory duties with client-facing support. About the Role: As a key member of the laboratory and customer support teams, you will perform core histology lab tasks while also serving as the main liaison for clinical partners. You’ll ensure high-quality sample processing and flawless workflow within the lab, while supporting client onboarding, training, and troubleshooting related to diagnostic services and digital platforms. Your Key Responsibilities: Execute laboratory operations adhering to SOPs and quality standards, ensuring timely and accurate sample handling Monitor and maintain internal and external quality controls, participate in audits, and support continuous improvement Serve as the first point of contact for new and existing clients—conducting training sessions, visits, and providing ongoing support Manage client queries efficiently via phone and email, troubleshoot logistics or system issues, and escalate when necessary Collaborate closely with internal teams including Pathologists, IT, Quality, and Commercial colleagues Represent the lab during client meetings and promotional events, fostering strong partnerships and facilitating service uptake What You Bring: HCPC registration as a Biomedical Scientist, preferably with IBMS Specialist Portfolio or equivalent in Cellular Pathology Minimum 3 years’ post-registration experience in histopathology , cancer diagnostics or histology workflows Strong understanding of histological processes, sample logistics, and digital LIMS platforms Excellent communication and interpersonal skills, with confidence in delivering training and client presentations Ability to balance laboratory duties with client-facing responsibilities, including occasional travel Why Join Us? This is a fantastic opportunity to develop a broad skill set in a forward-thinking medical diagnostics company, working at the intersection of science and customer engagement. You’ll play a vital role in ensuring diagnostic excellence while building lasting relationships with clinical partners. Seniority levelSeniority level Associate Employment typeEmployment type Full-time Job functionJob function Customer Service and Science Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Guided Solutions by 2x Sign in to set job alerts for “Biomedical Scientist” roles.Oxford, England, United Kingdom 1 month ago Specialist Biomedical Scientist (Dissection) Flexible hoursOxford, England, United Kingdom 3 weeks ago Oxford, England, United Kingdom 1 week ago Specialist Biomedical Scientist (Dissection)Oxford, England, United Kingdom 2 days ago Senior Biomedical Scientist - Dissection Lead (Flexible hours)Oxford, England, United Kingdom 1 month ago Senior Biomedical Scientist - Dissection LeadOxford, England, United Kingdom 3 weeks ago Oxford, England, United Kingdom 1 month ago Senior Biomedical Scientist - Dissection Lead (flexible hours))Oxfordshire, England, United Kingdom 2 days ago Oxford, England, United Kingdom 2 weeks ago Oxford, England, United Kingdom 3 weeks ago Specialist Biomedical Scientist (Dissection) Flexible hoursOxford, England, United Kingdom 2 days ago Oxford, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr