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Location: Sutton Coldfield, England, United Kingdom | Self-Employed | Flexibility to manage your own calendar | In-Person Counselling services | Own professional consulting premisesEnsure you read the information regarding this opportunity thoroughly before making an application.Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? Why Choose TELUS Health?Comprehensive Support - Thorough induction training with dedicated Team ManagersProfessional Growth - Diverse case exposure and enhanced short-term counselling expertiseFlexibility - Full control over referral acceptance and schedulingTechnology- Access to our intuitive Provider Hub platformCommunity - Strong peer relationships and ongoing management supportDevelopment - Regular audit feedback and free CPD Learning Line eventsInsights - Customer satisfaction data to inform your practice What You'll Do:Manage online referrals with prompt response timesProvide short-term, solution-focused counselling (3-12 sessions)Connect with diverse clients facing varied workplace and personal challengesMaintain comprehensive case documentation and feedbackCollaborate with our Provider Services team on risk managementEssential Requirements:Accreditation: BACP/UKCP/COSCA/BPS/NCS/BABCP or equivalentAlternative: Diploma-level qualification + 3 years post-qualification experience + 450+ counselling hoursApproach: Experience in short-term, solution-focused therapeutic modelsSupervision: Regular professional clinical supervision arrangements should be in placeInsurance: Professional indemnity (minimum 1,000,000)Compliance: ICO registration as Data Controller Ideal Experience:Previous EAP experience preferred but not essentialAssessment and support planning expertiseShort-term counselling interventions with workplace focusUnderstanding of organizational dynamics and work-life challengesKnowledge of local therapeutic resources and referral pathwaysIT proficiency (Microsoft Office, email, online systems)