Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 20,000 employees spanning more than 100 countries.We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.The RoleAs a Security & Counterparty Business Partner, you’ll be responsible for supporting business units with the compliant onboarding of clients, insurers, and other counterparties. You’ll act as a key advisor to the business, ensuring onboarding processes meet regulatory and internal standards, while maintaining the integrity of account records across broking systems.This role also includes line management responsibilities, overseeing a team and third-party support from the Howden Service Centre in India. You’ll contribute to planning, reporting, and policy development, while building strong relationships across the business to promote best practices and ensure operational excellence.What You’ll Be DoingManaging onboarding processes for clients, insurers, and counterpartiesActing as a referral point for onboarding queries and providing expert adviceReviewing and finalising Insurer Terms of Business AgreementsSupporting completion of onboarding documentation and questionnairesMonitoring insurer security and rating movements, and notifying the businessMaintaining accurate records in company systemsManaging and developing a team, including recruitment and performance reviewsContributing to policy and procedure development for the Security & Counterparty teamBuilding strong relationships across the business to support work activitiesProviding management information and contributing to wider team planningWho We’re Looking ForCommercial awareness and ability to apply regulation within insurance brokingExperience in a compliance or Security & Counterparty function within a regulated UK environmentStrong understanding of FCA principles, rules, and guidelinesKnowledge of insurance principles, products, and servicesExperience managing or supervising others (desirable but not essential)Excellent communication and interpersonal skillsStrong analytical, problem-solving, and influencing abilitiesAbility to manage multiple priorities and deliver under pressureConfident in building relationships and promoting best practicesCommitted to personal and team development, with a proactive approach to learningQualificationsUniversity degree or recognised industry accreditationProfessional qualification (desirable)What do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondDiversity and InclusionAt Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other, in the small everyday moments and the bigger challengesWe are determined to make a positive difference, at work and beyondWe consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.Reasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Our sustainability promiseWe’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
Job Title
KYC Manager