Job Title

Care Navigator – Clinical Services & Urgent CareLocation: YorkSalary: £25,065 - £26,734 (Full-Time Equivalent)Contract Type: Permanent - with opportunity for overtime with Bank ShiftsHours: Full Time / Part Time / FlexibleSystem: SystmOneAbout the RoleWe are seeking motivated and organised Care Navigator to support our clients Clinical Services and Urgent Care teams. This role is central to ensuring patients receive high-quality care and a seamless experience. You will provide a wide range of administrative support and act as a key point of contact for both patients and healthcare professionals.This post is non-patient facing.Key ResponsibilitiesDeliver high-quality administrative support, including appointment booking and referral processingUse SystmOne to manage patient data accurately and confidentiallyRespond to patient and professional enquiries in a professional and compassionate mannerSupport the coordination of care across services and follow up on patient needsWork flexibly across teams to support service deliveryWhat We’re Looking ForEssential:Level 2 English and Maths (or equivalent experience)Excellent attention to detail and accuracyStrong organisational and administrative skillsExcellent verbal and written communicationConfident using Microsoft Office applicationsAbility to work independently and as part of a teamExperience in the NHS or general practiceFamiliarity with SystmOne and referral systems such as GatewayApply now to help shape the future of community healthcare.To enquire about this role, email Eleanor on [email protected] or call on 01772 208963