Job Title

Claimer is seeking a startup operator / second-in-command to the CEO to help run and scale the business in the next growth phase. We’re an AI-native product that augments corporate tax advisors in their processes. We are currently pursuing a major customer-led pivot with a new brand and product, aiming to scale significantly in the next 6 months. After six years and two pivots, we are at a tipping point for product/market fit and traction, with enterprise design partners and 60+ existing customers. The broader market opportunity is the corporate tax advisory/professional services market in the UK, US, and beyond. The team is remote-first/hybrid and highly collaborative. RoleThis role is suitable for a Head of Ops / COO / CoS who wants to join at the ground floor as we scale rapidly. Startup/fintech experience is preferred. The candidate should have a track record of delivering results, quickly identifying the right focus areas, and being able to get things done without micromanagement. You will work with the CEO to manage day-to-day operations. Self-assured , confident in own abilities, a safe pair of hands, and a self-starter capable of presenting to enterprise customers and investors without supervision. KPI-driven , able to identify bottlenecks in processes and either eliminate or systemize to make them repeatable. Sufficiently technical , able to build automated dashboards and comfortable using AI to assist in work. IQ , knows what to learn and what to delegate; can gain product knowledge without being a developer. CEO second in command , able to run the company if the CEO is unavailable for a period, driving progress and keeping teams on track; pragmatic and emotionally intelligent. Ability to plate-spin , manage multiple ongoing initiatives without losing focus, while staying aware of critical fires vs. fixable issues. Example areas of responsibility: Strategic planning with founders; Customer Support; Metrics & Reporting; Investor relations; Compliance; People Ops; Supplier Management; Events. The role includes access to an Executive Assistant for logistical and administrative tasks. What we/'re looking forProven experience in an operations, chief of staff, or generalist role in a startup or fast-paced environment. Strong organizational and project management skills, with the ability to juggle multiple priorities. A problem-solver who takes initiative and can run with projects independently. Comfortable working with data and tools to track metrics and build reports. Familiarity with compliance frameworks (e.g., ISO27001, GDPR) is a strong plus. Excellent communication and people skills, with the ability to work across teams and external partners. Benefits / Why join usFounding team member joining at the tipping point of scale, with generous share options. Close collaboration with the founders and exposure to all areas of building and scaling a startup. Remote-first role with occasional in-person meetings; trust-based culture and low churn. Equipment: Powerful MacBook and setup to work effectively. Occasional London on-site meetings / team away days. 36 days holiday (including bank holidays). DetailsSeniority level: Executive Employment type: Full-time Job function: Management#J-18808-Ljbffr