Job Title

Promote and facilitate the development of effective governance and assurance. Provide support to key leaders within their area of responsibility in the delivery of their governance objectives. Support local identification of incidents requiring more detailed investigation or review. Support the effective monitoring of the Trust's Risk, Incident and Complaints processes within their area of responsibility. Provide leaders with regular data and reports that support them to take action and implement learning. Implement systems and processes for effective and proactive dissemination of information arising from investigations and reviews to promote the sharing of information and lessons learnt. Act as local point of contact for the Datix system and ensure the administrative requirements of incident, complaint and risk management process are met. Provide support to the Head of Governance in the delivery of key governance objectives. Work alongside colleagues in other key roles within the governance structure to ensure your areas of responsibility look at data and identify learning collaboratively. Establish and maintain close working relationships with the Patient Advice and Complaints Team. Establish and maintain close working relationships with Legal and Risk Managers established within the Trust. Attend local meetings in relation to governance.ResponsibilitiesReporting to the Head of Governance, support all aspects of governance across the area of responsibility, including advice and support regarding incident and complaints management processes and clinical effectiveness.Provide leaders with good analytical skills and clear written and verbal communication to enable action and learning from governance data.Establish and maintain relationships with key governance stakeholders and attend local governance meetings.QualificationsDegree or equivalent, demonstrable experience of applying key governance and assurance principlesDemonstrable experience of risk & incident management in a healthcare setting, basic knowledge of risk management principlesDesirable criteriaGood understanding of the Governance agenda across the NHSKnowledge of Risk, Clinical Audit & Effectiveness, Regulatory Compliance and Incident and Complaints management processesExcellent written and verbal communication skillsAbility to carry out incident investigationsAbility to convert complex sensitive medical information into layman's termsAbility to communicate with staff at all levels and with patientsAbility to present information using basic IT skillsAbility to interpret data and present in ExcelUnderstanding of the Serious Incident Framework and Governance agendaAbility to motivate, persuade and negotiate in pressurised and difficult situationsAbility to manage own workload without supervisionOrganisational context Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group aims to improve the care provided to patients and is one of the largest employers in the region.Note Under current Home Office Immigration Rules we are unable to offer right to work visa sponsorship for Band 2 and 3 roles with salary under £25,000 per annum. We shortlist based on person specification. We reserve the right to close vacancies early if a sufficient number of applications have been received. The Trust is committed to equality, diversity and flexible working where possible.Safeguarding and recruitment notes The Trust has a zero-tolerance approach to abuse of children, young people and vulnerable adults. Staff must adhere to safeguarding policies and complete mandatory safeguarding training. DBS processing costs are recovered via salary deductions after start. Further recruitment support and contact details are provided as part of the application process.#J-18808-Ljbffr