Job Title

This is a fantastic opportunity for someone who is Mandarin and English bilingual with 2+ years of international logistics experience to step into a role where you’ll be trusted to manage the full logistics cycle, from coordinating deliveries to overseeing shipments by road, air, and sea. You’ll be joining a fast-paced, supportive team with real scope to grow your career as the business continues to expand globally.TITLE: Mandarin speaking ManagerLocation: ErithJob Type: Permanent, full-timeSector: Food ManufactorySalary: 45000- 50000Language required: Fluent Mandarin and EnglishKey Responsibilities:Transportation Management: Execute transportation activities according to customer service requirements, ensuring timely delivery of goods.Process Standardisation: Develop and standardise internal logistics processes and methodologies.Team Leadership: Manage and support all logistics staff, ensuring smooth day-to-day operations.Compliance: Ensure adherence to health and safety regulations and company policies.Pricing and Cost Management: Provide accurate pricing for spot quote business and actively identify opportunities to reduce transport costs and improve margins.Problem Solving: Utilize problem-solving tools to identify issues and implement corrective actions.Customer Service: Deliver world-class customer service and take full ownership of assigned customers.Tracking and Reporting: Monitor and track loads through to delivery, providing customer updates when necessary.Inventory Control: Oversee stock checks to ensure accuracy and ensure all data is correctly input into the company’s systems.Invoicing: Handle invoicing to customers and ensure timely reporting in accordance with company standards.Communication: Regularly communicate with internal teams and external partners to ensure alignment and customer satisfaction.What They’re Looking For:3+ years’ experience in international logistics operationsKnowledge of road, air, and sea freight preferredStrong Excel and IT skills (SAP a plus)Highly organized, detail-oriented, and proactiveExcellent communication and customer service skills