Job Title

Performance AnalystWe are delivering a large-scale, multi-year AI and digital services programme aimed at transforming public-facing experiences. The programme focuses on building secure, responsible, and AI-powered services at scale, with strong emphasis on trust, transparency, accessibility, and common digital standards. Candidates will join a cross-functional team shaping next-generation AI products and services.OverviewThe Performance Analyst will monitor and optimise AI service performance, ensuring impact and value.ResponsibilitiesDefine and track KPIs (accuracy, fairness, adoption).Build dashboards and reporting for stakeholders.Identify AI drift, risk, and improvement opportunities.Essential SkillsStrong data analysis and performance monitoring skills.Experience with AI/ML performance tracking.Active UK Security Clearance.DesirableExperience in complex, high-impact digital programmes.Detailed spec available.Performance Analyst